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Industry Lead - Retail & QSR (Austin, TX)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Texas (USA)

Offer summary

Qualifications:

7+ years of experience in pre-sales, sales engineering, or consulting roles within the Retail & QSR industry., Deep expertise in Retail & QSR, including understanding its unique challenges and technology needs., Strong familiarity with software solutions such as SaaS, ERP, CRM, and EHS., Exceptional verbal and written communication skills, with experience presenting to C-level executives..

Key responsibilities:

  • Partner with the sales team to assist with pipeline development and revenue generation.
  • Leverage industry expertise to position software solutions for prospective clients.
  • Collaborate with product management to design and refine industry-focused solutions.
  • Engage in pre-sales activities, including presentations and workshops, to showcase solution value.

SafetyCulture logo
SafetyCulture https://www.safetyculture.com/
501 - 1000 Employees
See all jobs

Job description

SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.

SafetyCulture is one of the fastest-growing tech companies. Our bold ambition is to reach 100 million users worldwide by 2032. Opportunities to help shape a journey like this do not come around often!

We are seeking an experienced and dynamic Head of Retail & QSR Solutions to join our pre-sales team. This pivotal role combines deep industry expertise with strategic collaboration to drive pipeline growth and revenue generation. The Head of Retail & QSR Solutions will serve as a trusted advisor to the sales team, providing specialized knowledge to secure client wins, while partnering with product and product marketing teams to develop tailored, industry-specific solutions that address market needs.

How you will spend your time:
  • Sales Support & Revenue Generation: Partner with the sales team to assist with pipeline development and revenue generation by delivering industry-specific insights, compelling value propositions, and technical expertise during client engagements.
  • Industry Expertise: Leverage in-depth knowledge of the Retail and QSR industry to position our software solutions as the ideal fit for prospective clients’ challenges and goals.
  • Solution Development: Collaborate with product management and product marketing to design and refine industry-focused solutions, ensuring alignment with market trends, customer demands, and company strategy.
  • Client Engagement: Participate in pre-sales activities, including presentations, demonstrations, and workshops, to showcase the value of our solutions and build credibility with prospects.
  • Market Intelligence: Stay ahead of industry trends, competitive landscapes, and emerging technologies to inform sales strategies and solution development.
  • Cross-Functional Leadership: Act as a bridge between sales, product, and marketing teams, fostering alignment and ensuring that industry-specific needs are effectively addressed in our offerings.
  • Pipeline Strategy: Work with sales leadership to identify high-potential opportunities within the sector and develop targeted approaches to maximize conversion rates.
  • Build pre-sales sector team: As the impact of the function becomes clear, you will take on a leadership role building the team as required.

    • About you:
  • Experience: 7+ years in a pre-sales, sales engineering, or consulting role within key industry, with a proven track record of supporting revenue growth.
  • Industry Knowledge: Deep expertise in Retail & QSR, with an understanding of its unique challenges, regulatory environment, and technology needs.
  • Product Knowledge: Deep understanding of the SafetyCulture platform is required to advise on solution design with clients and internal stakeholders.
  • Technical Acumen: Strong familiarity with software solutions (e.g., SaaS, ERP, CRM, LMS, EHS, CMMS) and the ability to articulate their value to technical and non-technical stakeholders.
  • Collaboration Skills: Demonstrated ability to work effectively with cross-functional teams, including sales, product, and marketing, to deliver cohesive strategies.
  • Communication: Exceptional verbal and written communication skills, with experience presenting to C-level executives and large audiences.
  • Problem-Solving: Strategic thinker with a solutions-oriented mindset and the ability to tailor offerings to diverse client requirements.

    • Benefits:
  • Equity with high growth potential and a competitive salary
  • 401k
  • Generous Medical Insurance plans
  • Wellbeing initiatives such as subsidized fitness programs, EAP services
  • Paid Parental Leave
  • Access to professional and personal training and development opportunities
  • Hackathons, Workshops, Lunch & Learns
  • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
  • Quarterly celebrations and team events
    • We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. 

    Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you

    You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
    To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

    This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS: 888-897-7781 or dhs.gov/e-verify

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Revenue GrowthSales EngineeringRetail OperationsPresalesMarket AnalysisSolution ArchitecturePipeline PlanningProduct KnowledgeEnterprise Resource PlanningMicrosoft Dynamics CRM

    Other Skills

    • Technical Acumen
    • Collaboration
    • Communication
    • Problem Solving
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