Director of Auto Appraisals

Job Title: Director of Auto Appraisals

Company: Snapsheet

Job Location: Remote

Job Type: Full-time

About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.

About the Role: As the Director of Auto Appraisals, you will lead the day-to-day operations and success of our Supplements team, driving both short- and long-term strategies to support business growth. You will play a key role in managing vendor partnerships, collaborating with Account Management to develop strategies and products, and working with Learning & Development to define training needs for new workflows and vehicle type cross-training. A strong leader in performance management and coaching, you will focus on optimizing efficiency and quality while leveraging data-driven insights to measure success and drive continuous improvement across the organization.

You will be responsible for:

• Manage the success of the Supplements team, ultimately driving individual and organizational success
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling virtual supplements
• Build, implement, and manage both manual and automated workflows to increase operational efficiency 
• Use data to articulate current and future planning and report on successes and opportunities
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the supplements team as well as services such as repair management and field appraisals
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance 

Requirements for a Director of Auto Appraisals:

• Minimum of 8 years of Supplements or repair experience with at least 4 years of management experience
• Proven track record of leading high-performing teams
• Extensive knowledge of insurance principles and how they apply to appraisal decisions
• Thorough understanding of vehicle repair, parts costs, supplements classification, and fraud detection practices
• Ability to work in a fast-paced, production-based, and results-driven environment
• Desire to thrive in a remote environment ripe with opportunity to advance
• Data driven - ability to use data to identify problems and potential solutions and consistently report back

Benefits & Perks for Snapsheet Employees 

• Work from home
• Competitive compensation
• Growth and advancement opportunities with promotion opportunities quarterly 
• Unlimited Paid Time Off Policy 
• 4% match on our 401K
• Medical, dental, and vision coverage

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Snapsheet we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Snapsheet is an equal opportunity employer.