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Operations Executive

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Anywhere

Offer summary

Qualifications:

Minimum Diploma holder, 1-2 years of experience in operations or back office roles, Advanced skills in Microsoft Excel/Google Sheets, Strong interpersonal and communication skills..

Key responsibilities:

  • Participate in client onboarding and account servicing processes
  • Ensure timely processing and adherence to guidelines
  • Collaborate with internal and external stakeholders to resolve issues
  • Create and maintain operational procedures and participate in process reviews.

Validus logo
Validus
51 - 200 Employees
See all jobs

Job description

This is a remote position.

●Participate in general operations processing functions, including client onboarding, account
servicing, document management, etc
●Experience in loan processing (including and not limited to loan application, disbursement,
repayment, refund, credit admin, etc.) is an advantage
● Ensure timely and prompt processing as per committed SLA
● Ensure processes and controls adheres to guidelines (internal, regulatory, etc.)
● Ensure timely and effective escalation of potential issues and resolution
● Work closely with various internal and external stakeholders (Front Office, Compliance, Credit, etc.)
to complete required processing and resolve issues arising
● Answer queries on operational processes
● Participate in process reviews (including mapping of processes) and system enhancements
(requirements gathering, testing, etc.)
● Create and maintain operations procedures

Requirements
● Minimum Diploma holder
● 1-2 years of experience
● Remote work – Singapore time
● Back office
● Effective team player with good interpersonal and communication skills. Able to articulate your
thoughts clearly
● Results and service-oriented; able to work independently, sometimes under pressure
● Good analytical and organizational skills
● Have Advance Microsoft Excel/Google Sheets (including pivot tables, lookups, data tables)
● Proficiency in English language is a must.
● Able to work independently as well as being effective as a team player.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Loan ProcessingClient ServicesDigital File ManagementBusiness Process Mapping

Other Skills

  • Communication
  • Analytical Skills
  • Teamwork
  • Organizational Skills
  • Social Skills
Are you interested?

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