Chief Product Owner / Architect – Modern RCM Software

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

10+ years in product ownership or architecture for healthcare RCM, EHR, or FinTech platforms., Deep knowledge of ANSI X12, HL7/FHIR, and payer EDI connectivity., Proven leadership of cross-functional teams in Agile/Scrum or SAFe environments., Bachelor’s degree in Computer Science, Engineering, or related; MBA or MS in Health Informatics a plus..

Key responsibilities:

  • Lead the end-to-end product vision and architecture for the RCM platform.
  • Craft a 3-year roadmap aligning with payer, provider, and regulatory trends.
  • Chair weekly triage meetings with cross-functional teams to address roadmap risks.
  • Mentor a squad of product managers and solution architects as the organization scales.

ClinicMind logo
ClinicMind Information Technology & Services SME https://www.clinicmind.com/
201 - 500 Employees
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Job description

Mission

Lead the end‑to‑end product vision, architecture, and delivery of ClinicMind’s next‑generation Revenue Cycle Management (RCM) platform—designed to cut claim‑to‑cash time in half, automate payer compliance, and unlock AI‑driven financial insights for multi‑specialty provider groups.

 
Key Outcomes (12–18 months)
  1. Product‑Market Fit – GA launch of core RCM modules (eligibility, charge capture, claim scrubbing, denial analytics) with ≥ 95 % first‑pass clean‑claim rate.

  2. Scalable Architecture – Cloud‑native, micro‑service design processing ≥ 2 M claims/month at < 250 ms average API latency.

  3. Regulatory Compliance – SOC 2 Type II and HITRUST certifications achieved; real‑time rules engine supports 98 % of payer edits.

  4. Adoption & Revenue – $5 M net‑new ARR and 50+ enterprise practices migrated within 12 months of GA.

  5. High-Velocity Delivery - Bi-weekly releases with >90% on-time feature delivery and <2% post-release defect rate.

 

Core Responsibilities

Area

What You’ll Own

Product Strategy

Craft 3‑year roadmap aligning payer, provider, and regulatory trends to ClinicMind’s growth targets.

Architecture Leadership

Define service boundaries, data models, event streams, and AI/ML inference layers; author reference architectures and guardrails.

Backlog & Prioritization

Convert business cases into epics, user stories, and acceptance criteria; run quarterly PI planning.

Cross‑Functional Alignment

Chair weekly triage with Engineering, CX, Sales, and Compliance; ensure roadmap risks are surfaced and resolved.

Customer Discovery

Lead practitioner councils, shadow billing teams, and translate pain points into product requirements.

KPIs & Analytics

Instrument product for real‑time metrics (clean‑claim %, DSO, denial overturn rate); publish dashboards to exec team.

Team Development

Mentor a squad of product managers, solution architects, and business analysts; scale the org as ARR grows.

 

Success Metrics
  • First‑Pass Claim Acceptance: ≥ 95 %

  • Avg. Claim‑to‑Payment Days: ≤ 16 (benchmark < national avg. by 25 %)

  • Monthly Active Users (Billing Teams): > 1,000 within 6 months post‑launch

  • Net Promoter Score (NPS): ≥ +40

  • Feature Delivery Predictability: > 90 % story points completed per sprint

 

Ideal Experience & Skills
  • 10+ years in product ownership or architecture for healthcare RCM, EHR, or FinTech platforms.

  • Deep knowledge of ANSI X12, HL7/FHIR, 837/835, ERA/EFT workflows, and payer EDI connectivity.

  • Track record of shipping cloud‑native, micro‑services at scale (AWS or GCP preferred).

  • Proven leadership of cross‑functional teams in Agile/Scrum or SAFe environments.

  • Familiarity with AI/ML pipelines for predictive denials, underpayment detection, or autonomous coding.

  • Strong grasp of U.S. healthcare regulatory frameworks (HIPAA, PCI‑DSS, SOC 2, HITRUST).

  • Exceptional communication—equally comfortable debugging with engineers or pitching roadmap to the board.

  • Bachelor’s degree in Computer Science, Engineering, or related; MBA or MS in Health Informatics a plus.

 

Why ClinicMind
  • Category Momentum – Top‑rated on G2 for EHR + RCM.

  • Greenfield Challenge – Architect a modern RCM stack from scratch, not iterate on legacy code.

  • Executive Backing – Direct line to CEO and board; clear budget for team and tooling.

  • Mission Impact – Empower providers to thrive financially and focus on patient care.

Ready to architect the future of healthcare revenue? Apply today with your resume and a brief portfolio of RCM or FinTech products you’ve led from concept to launch.

 

MUST HAVE:

  1. High comfort level working on Eastern Time Zone/US Shift 
  2. Good internet access at home
  3. Mobile Hotspot
  4. Laptop/Desktop with at least 16 GB

Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Team Leadership
  • Communication

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