Senior Manager, Corporate Workplace Transformation

Senior Manager, Corporate Workplace Transformation

Function:  Programs and Initiatives

Team: Corporate Transformation Impact Unit

Reports To: Director, Corporate Workplace Transformation

Starting Salary: $130,652

Position Type: Limited Appointment | Full-Time | Exempt

Location: Remote | Anywhere in the contiguous 48 states

Additional Position Details: This role is program funded with the possibility of renewal after two years

The role:

The Senior Manager, Corporate Workplace Transformation is a critical role supporting the success of a flagship cohort-based learning program designed for corporate HR and Diversity, Equity, and Inclusion leaders, to equip them with the knowledge and skills to drive meaningful organizational change that attracts qualified talent and builds an inclusive culture at their organizations.

The Senior Manager will leverage their deep expertise in project management to support the success of the online learning program by curating resources, conducting research, developing toolkits and frameworks, and driving the day to day operations of the program.

The Senior Manager will also support the overall success of the department by dedicating 15% of their time to collaborating with the department leader on departmental priorities and special projects.

Who you are: 

You are a highly motivated, data-driven, creative problem solver with a solid understanding of and passion for Diversity, Equity, and Inclusion. You display initiative to accomplish tasks and proactively take the next step. You possess strong project management skills, fluency in technology platforms, and pay great attention to detail. You have a proven ability to communicate clearly and effectively with corporate audiences. You have a growth mindset, are open to feedback, and see each experience as an opportunity for learning. You have the ability to work, collaborate, and thrive in a diverse, inclusive, fast-paced and results-driven environment. 

What you’ll do: 

This role will manage the coordination and execution of a virtual learning program. Leveraging strong project management, communication, and technical skills, this role supports the delivery of high-impact learning experiences to equip corporate leaders with the skills to drive sustainable organizational change and drive systemic transformation. 

Program Management:

• Develop and manage the overarching project plan and program calendar. Support the flow and pace of activities to align with strategic goals and evolving program needs—delegate and track tasks across workstreams to ensure timely, high-quality deliverables.
• Anticipate team bandwidth and provide support during high-demand periods.
• Leverage technology to manage the seamless coordination of FSG’s work for this program across multiple technology platforms. Build and maintain relationships with technology system vendors; continuously monitor, assess, and improve systems to ensure seamless integration with the program and deliver a positive, user-friendly experience. Troubleshoot technical issues with a high level of customer service. Collaborate with FSG’s IT Department as necessary to address complex issues.
• Manage all technical aspects of the program’s virtual workshops and events to deliver engaging and well-organized experiences for participants. Ensure the seamless operation of breakout rooms and other virtual event logistics. Troubleshoot participant technical issues during sessions and follow up with participants to share event materials as necessary.
• Continuously update the program CRM, enroll new users/learners in the program’s online learning platform, and update/maintain users as necessary. Schedule program meetings (e.g., team and partner meetings for program stakeholders). Track and monitor the number of participants who join the program newsletter.
• Serve as the primary point of contact for program questions and internal communications. Facilitate effective information flow with internal stakeholders, including senior advisors and comms teams.
• Manage program communications with external partners, participants, and stakeholders, ensuring timely, customer-focused responses and a high level of program engagement.
• Coordinate and support efforts to recruit program participants.
• Manage and collaborate with rotating team members to ensure program success. Offer feedback and mentorship to support professional growth.
• Apply principles of equity and inclusion across all aspects of project design and delivery.

Research and Content Development:

• Develop and revise program content and materials. 
• Develop structured and persuasive deliverables using stories, conceptual frameworks, and data; develop toolkits to enhance participant learning. 
• Create clear, visually compelling presentations for a variety of audiences, both internal and external, with an emphasis on storytelling and aligned with corporate communication standards. 
• Conduct comprehensive desk research and/or primary research, synthesize findings, and conduct quantitative and qualitative analysis; translate findings into meaningful recommendations.

Client and Stakeholder Management:

• Engage with clients and stakeholders in regular check-ins and other significant touchpoints. Manage key stakeholder and partner interactions; deliver effective and timely programming to advance the learning network.
• Build relationships with clients and stakeholders to ensure program satisfaction. Anticipate client needs, organize touchpoints, and ensure the client feels supported, informed, and confident in the program’s direction.
• Deliver weekly presentations/updates on program delivery. Facilitate strategic discussions and guide implementation planning to drive effective decision-making and execution. 
• Collaborate with internal stakeholders and support efforts to provide regular updates on program progress and share insights.

Operations Support:

• Provide general support to ensure the smooth functioning of the department, which may include coordinating internal processes, communications, documentation, and team-wide administrative tasks. 
• Support departmental priorities and special projects as needed, adapting to evolving needs and organizational demands. 

How you’ll do your work:

Prioritize our Mission

• Treat every component of your work as a means to get one step closer to FSG’s mission of creating a more equitable world.
• Act as an FSG ambassador, displaying curiosity, humility, integrity, and good judgment.

Apply Equity and Inclusion Principles

• Recognize that place, history, and context always matter.
• Center perspectives of people directly and disproportionately impacted by a particular social issue; respect the lived and learned experiences of others.

Uphold Safeguarding Standards

• Safeguarding, the act of taking proactive steps to prevent harm and ensure the safety and well-being of individuals, particularly those who may be vulnerable, is a core priority at FSG. Any employee may engage with vulnerable groups during their employment, making it essential to uphold these standards consistently and actively report any concerns or violations of FSG's safeguarding policies. FSGers are expected to always conduct themselves with respect and professionalism, ensuring their actions align with the organization's values, policies, and code of conduct. They must actively contribute to creating an environment free from harm, discrimination, and harassment, both within the workplace and in external interactions.

What you bring:

• 5+ years of relevant experience (e.g., maintaining and troubleshooting relevant business software, developing client deliverables, facilitating).
• Experience managing, advising, mentoring, or supporting professional staff.
• Experience working in a Diversity, Equity, and Inclusion-related role.
• Experience communicating with corporate audiences. 
• Demonstrated success in a project management role.

Competencies and skills you possess:

• Project Management: Ability to plan and execute the coordination of project tasks, ensuring goals are met within scope and timeline with meticulous attention to detail.
• Stakeholder Management: Builds and maintains strong relationships across internal and external stakeholders. Navigates complex dynamics, aligns interests, and communicates with clarity to drive collaboration and advance shared goals. 
• Technical Proficiency: Ability to learn new technology platforms, anticipate and troubleshoot technical issues. Skilled in maintaining current and accurate data entry records.
• Adaptability and Problem Solving: Ability to remain calm, think critically, and act decisively in high-pressure situations.Effective Communication: Exceptional written and verbal skills; effortlessly communicates with corporate audiences and diverse stakeholders using various communication mediums.
• Efficient Multi-Tasker: Skilled at managing multiple tasks simultaneously while maintaining focus, prioritizing effectively, and delivering in a results-driven environment.
• Collaboration: Ability to work effectively with others by fostering teamwork, open communication, and respect to achieve shared goals.
• Confidentiality: Proven ability to handle and maintain sensitive/ confidential information. 
• Inclusive Mindset: A genuine commitment to equity and an appreciation for different perspectives, experiences, and traditions; passionate about contributing to an organizational culture that reflects equity, diversity, and inclusion in action.

The following qualifications are a plus: 

• Experience working in a large, corporate environment.
• Prior experience in consulting or client services.

What we offer:

• Competitive compensation and health benefits.
• A commitment to and investment in employee wellbeing through generous leave policies and ample paid time off, including an annual weeklong holiday closure for rejuvenation.
• A collaborative environment where everyone is passionate about creating social change and making a difference.
• An inclusive culture that encourages everyone to show up as their authentic self, celebrates diversity, and invites all perspectives.

We regret that for this role we are unable to file petitions with USCIS for sponsorship.