Offer summary

Qualifications:

Experience with Azure cloud services and public cloud support., Strong problem-solving skills for resolving customer issues., Knowledge of firewall management and network connectivity monitoring., Ability to coordinate with cross-functional teams for deployment and change management..

Key responsibilities:

Provide 24/7 support for customer issues and support tickets.

Assist in technical support for cloud networking resource deployment.

Coordinate with teams for firewall rule management and capacity planning.

Monitor automation processes and support during critical incidents.

Job description

Position: Cloud Operations Analyst (Azure)
Fulltime
Remote

JD:
The objective of this work assignment is for Wipro to collaborate with existing team to enhance and modernize the identified scope of work.

• Public Cloud – Support Analyst

• Support tickets & resolve customer issues 24 * 7

• Support during War Rooms

• Technical support for deployment of cloud networking resources, cross cloud

• Coordinate with HCC and NSIS for Multi-Tenant firewall

• Firewall rule QA / deployment process for Multi-Tenant firewall

• Change management to Monitor network connectivity

• Coordination with NSIS on IPAM, rule management

• Customer consulting / office hours

• Capacity planning for Multi-Tenant firewall solution

• Monitor and support automation

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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