Offer summary

Qualifications:

No prior travel industry experience required; training provided., Strong communication and customer service skills are essential., Must be organized, dependable, and detail-oriented., Tech-savvy with basic knowledge of online platforms is a plus..

Key responsibilities:

Assist clients in researching and booking hotel and resort accommodations.

Respond to inquiries via email, phone, or chat in a timely, professional manner.

Manage reservation details and updates using booking tools and systems.

Support post-booking needs such as changes, special requests, or follow-up questions.

Job description

Job Title:

Online Hotel Coordinator | Entry Level – Remote

About Destination Knot:

Destination Knot is a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview:

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Key Responsibilities:

Assist clients in researching and booking hotel and resort accommodations

Respond to inquiries via email, phone, or chat in a timely, professional manner

Review client preferences to recommend suitable lodging options based on budget, location, and travel dates

Manage reservation details and updates using booking tools and systems

Maintain accurate client records and documentation

Support post-booking needs such as changes, special requests, or follow-up questions

Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications:

No prior travel industry experience required—training provided

Strong communication and customer service skills

Organized, dependable, and detail-oriented

Comfortable working remotely and managing tasks independently

Tech-savvy with basic knowledge of online platforms (booking systems a plus)

Must be 18 years or older with reliable internet access and a computer

Passion for travel and helping others plan great experiences

What We Offer:

Remote, flexible work environment

Entry-level onboarding and continuous training

Supportive team and professional development opportunities

Access to industry tools and hotel booking platforms

Travel perks and performance-based incentives

Work Environment:

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.

Required profile