Employee Relations Coordinator

Pay Plan Title: Coordinator

Working Title: Employee Relations Coordinator

Cost Center: 74250/Human Resources

Position Number: 44994

FLSA Status: Exempt

Posting Salary Range: $53,045 - $66,837

Office Location: Remote within North Carolina.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for an Employee Relations Coordinator to join our Human Resources Team. This position’s primary responsibility is to recommend guidance and direction around employee relations to leaders and employees.  Provides internal consultation and support to all staff for promoting and fostering a fair, inclusive, productive and collaborative work environment.  Serves as a subject matter expert to both the leaders and employees.  Occasionally, the Employee Relations Coordinator will engage with outside parties to investigate and/or resolve matters.    

On a typical day, you might:

• Provide correspondence and administrative assistance to HR Management in a timely manner.
• Handle and process sensitive, complex, and confidential information with discretion and professionalism.
• Identify and reduce risks by developing and recommending processes to foster constructive employee relations and ensure the organization’s approach to its employees is fair, respectful and consistent.
• Ensure employment policies and procedures comply with relevant employment regulations.
• Serve as the point of contact for complex HR issues and questions.
• Provide guidance, support, and recommendations to leaders and employees regarding company-wide application of workplace policies and procedures and employee relations issues.
• Receive, evaluate and respond appropriately to employee concerns.
• Coordinate investigations of complaints and recommend corrective actions.
• Provide recommendations to leadership on employee grievance and disciplinary processes.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education:

Associate’s degree and four (4) years of experience in Human Resources or an administrative role with some HR experience.

OR

Bachelor’s degree and two (2) years of experience in Human Resources or an administrative role with some HR experience.

OR

Equivalent combination of education/experience.

Preferred Education: Prefer in Human Resources related field.

Preferred Experience: Prefer experience in Human Resources or local government administration; employee relations experience is a plus.

License/Certification: Must have a valid driver’s license

Location: Remote within North Carolina. Must reside in NC to be considered for remote status.

Deadline for application: June 2, 2025

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  • Dates of service (month & year)
  • Average number of hours worked per week
  • Essential duties of the job as related to the position you’re applying for
• Education
  • Degree type
  • Date degree was awarded
  • Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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