Offer summary

Qualifications:

Native-level fluency in both Spanish and English (written and verbal), Proven experience with spreadsheet management and data organization, Background or knowledge in healthcare/medical field preferred, Strong customer service orientation with a caring, patient-first mindset..

Key responsibilities:

Connect with patients through regular wellness calls to ensure their healthcare needs are being met

Provide compassionate bilingual support to Spanish-speaking patients, ensuring clear communication and understanding

Maintain detailed patient records and organize data using spreadsheet systems

Coordinate with the healthcare team to ensure optimal patient support.

Job description

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: 35 hours/week, 6 days/week

Client Time zone: EST

Client Overview

Join a forward-thinking healthcare provider that puts patient care first. This established organization serves a diverse community through personalized healthcare services and innovative patient support programs. With a strong focus on building lasting relationships with patients and ensuring continuous care, this company is known for its commitment to excellence in healthcare delivery and patient satisfaction.

Job Description

Take on an impactful role where you’ll be instrumental in enhancing patient care and satisfaction through personalized communication and support. As a Bilingual Healthcare Administrative Assistant, you’ll utilize your Spanish and English language skills to bridge vital connections between healthcare providers and patients, ensuring seamless communication and continuous care. This position offers a unique opportunity to make a meaningful difference in people’s lives while working remotely with a progressive healthcare organization. You’ll leverage both your administrative expertise and healthcare knowledge to support patient wellness and maintain strong patient relationships.

Responsibilities

Connect with patients through regular wellness calls to ensure their healthcare needs are being met
Provide compassionate bilingual support to Spanish-speaking patients, ensuring clear communication and understanding
Maintain detailed patient records and organize data using spreadsheet systems
Conduct proactive outreach to identify and address patient needs before they arise
Document patient interactions and create comprehensive follow-up plans
Identify opportunities to enhance patient care and satisfaction
Coordinate with the healthcare team to ensure optimal patient support
Build and maintain strong relationships with patients through regular communication

Requirements

Native-level fluency in both Spanish and English (written and verbal)
Proven experience with spreadsheet management and data organization
Background or knowledge in healthcare/medical field preferred
Strong customer service orientation with a caring, patient-first mindset
Professional phone manner and excellent listening skills
Proficiency in standard office software and database management
Ability to work 35 hours per week across 6 days
Reliable internet connection and quiet home office setup
Previous experience in healthcare administration or patient support is a plus

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations
Permanent Work from Home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_23502_JOB

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