Offer summary

Qualifications:

Requires an AAS/AS degree or equivalent education and experience., Basic skills to perform routine tasks are necessary., Little or no prior relevant training is expected., Ability to work under close supervision or defined procedures..

Key responsibilities:

Provide administrative support by answering inbound calls from patients, clinicians, and health plans.

Schedule initial or follow-up appointments efficiently.

Triaging calls to appropriate departments within the organization.

Obtain related documentation such as patient information and insurance coverage.

Job description

Job Description Summary

‎

Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

‎

How will you make an impact & Requirements

‎

Inbound Call Coordinator Entry

Primary duties may include but are not limited to:

Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.
Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.
May obtain related documentation (e.g., patient information, insurance coverage).
This is the entry level for the Inbound Call Coordinators.
Has little or no prior relevant training.
Acquires basic skills to perform routine tasks.
Work is prescribed and completed with little autonomy.
Works with either close supervision or under clearly defined procedures.
Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.