Offer summary

Qualifications:

Bachelor's degree preferred or 3 years of commercial claims experience., Insurance designations such as AIC, CPCU, or SCLA are a plus., Strong analytical and communication skills are essential., Ability to work collaboratively and adhere to regulatory requirements..

Key responsibilities:

Investigate and process commercial property claims, including coverage analysis and damage assessment.

Communicate claim status and decisions to insureds, agents, and clients.

Maintain thorough documentation of claim activities and prepare necessary correspondence.

Set reserves, estimate costs, and authorize settlement payments in accordance with guidelines.

Job description

Daily Commercial Claims Adjuster

Remote

At Frontline Insurance, we are on a mission to Make Things Better, and our Daily Commercial Claims Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Business Process Analyst, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Daily Commercial Claims Adjuster enjoys robust benefits:

Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Daily Commercial Claims Adjuster:

Claims Handling & Evaluation: Investigates and processes commercial property claims within authority limits, including coverage analysis, damage assessment, liability determination, and resolution in line with best practices.
Customer & Stakeholder Communication: Delivers superior customer service and communicates claim status and decisions to insureds, agents, clients, and other involved parties.
Documentation & Reporting: Maintains thorough documentation of claim activities, evaluates potential subrogation and fraud, and prepares necessary correspondence such as denial or settlement letters.
Financial Responsibilities: Sets reserves, estimates costs, and authorizes or recommends settlement payments in accordance with guidelines.
Collaboration & Compliance: Participates in training, roundtables, special projects, and catastrophe response, while adhering to company policies and regulatory requirements.

What we are looking for as a Alternative Dispute Resolution Claim Adjuster:

Bachelor's degree is preferred, however prior commercial claims experience of no less than 3 years. will be considered. Insurances designations, such as AIC, CPCU, SCLA are a plus.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values:
Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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