Security Engineer

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider—we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. 

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. 

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact

The Security Engineer is responsible for strengthening our defenses through technical expertise. You'll own critical security platforms, ensuring they are optimally configured, maintained, and effectively utilized to protect our clients’ assets. You'll identify and remediate system vulnerabilities, engineer scalable remediation strategies, and automate fixes to reduce the attack surface. By developing and refining scripts for automation, you'll improve the efficiency and consistency of security operations, from vulnerability management to incident response workflows. You'll handle complex tool requests and configuration challenges, contributing to a more robust and resilient security posture.

Summary of Location and Hours

• This is a 100% remote position
• Monday-Thursday, 12am-11am CST (4 days/10 hour shifts)
• Equipment is provided
• A reliable and secure home internet connection with at least 20 Mbps upload and 20 Mbps download speed is required

What you will be doing

• Manage & Configure Security Tools: Configure, maintain, optimize, and troubleshoot core security platforms to ensure they are functioning effectively and aligned with security policies. 
• Handle Advanced Tool Requests: Process escalated or complex requests from the Security Analyst team regarding security tools, including global/difficult exclusions, user access management, and changes requiring engineer-level permissions. ​
• Conduct Tool Audits & Reviews: Perform regular reviews and audits of security tool configurations (e.g., quarterly settings reviews) to ensure compliance, identify misconfigurations, and resolve configuration-related alerts. ​
• Investigate Vulnerabilities: Analyze systems and applications to investigate identified vulnerabilities, understand their potential impact, and determine root causes. ​
• Remediate Vulnerabilities: You’ll work with clients to address vulnerabilities in their environments, ensuring that clients are well protected. ​
• Develop Security Automation: Create, test, and maintain scripts (using languages like PowerShell, Bash, etc.) to automate tasks related to vulnerability management (e.g., mass deployment, reporting, remediation) and security alert handling (e.g., improving log collection). ​
• Collaborate with Security Team: Work closely with fellow Security Analysts and Security Engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment. ​
• Working Escalated Tickets: Work tickets that have been escalated to you, and potentially coach Security Analyst I and Security Analyst II on next steps. ​
• Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, or provide guidance during incident resolution. ​
• Liaise Across Departments: Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information. 
• Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise. ​
• Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions. 
• In the absence of engineering tasks, you will be expected to assist with ticket management—primarily by monitoring and responding to alert-related tickets

Required Knowledge and Experience

• 2-4 years of IT experience
• 1-3 years of experience in Cybersecurity - implementing, configuring, tuning, maintaining, and managing cybersecurity technologies, products, and services. 
• Experience with security infrastructure software and hardware. 
• Knowledge of vulnerability testing tools and techniques. 
• Foundational background in one or more of the following areas: networking, operating systems, databases, cloud environments, and/or architecture. 

You’ll be successful in this role if you have experience in/with

• Bachelor’s degree in computer science, Information Technology, or a related field. 
• Proven experience as a Security Engineer or in a similar role. 
• Strong understanding of cyber threats, security principles, and technical expertise. 
• Familiarity with various security architectures and protocols. 
• Excellent problem-solving skills and attention to detail. 
• Ability to work independently and as part of a team. 
• Strong communication skills to effectively train staff and report to management. 

 
Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
   

Bonus points for

• Desired certifications:
  • Security +
  • CCNA Security
  • CCNP Security
  • CISSP
  • CySA+

Benefits and Perks  

• Medical, Dental and Vision coverage for employee and family  

• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)  

• Group Term Life and Accidental Death and Dismemberment coverage (company provided)  

• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)  

• Health Savings Account (HSA) Options / PPO Options  

• Employee Assistance Program  

• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays

• Education Reimbursement Program  

• Generous Employee Referral Program - cash bonus for successful referrals!  

• Dynamic Recognition and Rewards  

• Clear Promotion and Advancement Tracks  

• Work with Industry-Leading Talent  

 
The base pay range for this position is expected to be between $64,000.00 and $90,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

FLSA Status: Salaried, Exempt

Work Authorization Criteria 
We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa. 
 
Workspace Requirements and Remote Work Policy 
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.   
 
Our Commitment to a Diverse Workforce 
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. 
 
Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 5/27/25.