Offer summary

Qualifications:

Previous data entry or data analysis experience is preferred., Technologically savvy with proficiency in Excel and Google Sheets., Strong attention to detail and excellent time management skills., Effective written and verbal communication skills, with a collaborative mindset..

Key responsibilities:

Learn and manage complex company-specific processes and software.

Pull, process, and audit sold inventory reports for customer delivery.

Monitor and fulfill incoming sales, including e-tickets and mobile transfers.

Investigate and resolve problematic sales, ensuring timely ticket purchases.

Job description

Founded in 2017, REPS & Co. has rapidly become a leader in data analytics in the entertainment industry. Recognized on the Forbes list of America's Best Startup Employers, we focus on delivering advanced analytics that supports data-driven decisions. Our solutions provide comprehensive insights and forecasts, enabling us to have a better understanding and response to supply and demand in the ticketing world. With a commitment to driving innovation, REPS & Co. helps shape a dynamic market environment.

The ideal candidate will be responsible for:
.
Learn a variety of complex, company specific, processes and software/systems to successfully perform position requirements
Pull and process sold inventory reports.
Audit sold inventory for delivery to customers and/or online portals.
Manage orders entered into the POS system.
Monitor and fulfill all incoming sales (etickets, Mobile QRs, flash and mobile transfers).
Frequent data entries into Excel, google sheets and Airtable documents.
Checking emails and answering them.
In this role you will be expected to spend up to 10% of your time purchasing tickets
Perform other duties as assigned
Investigation of problematic sales
Purchasing and delivering tickets to reconcile the problematic sales
Managing/Monitoring problematic sales backlog

this happens, we must look for new tickets to purchase and fulfill with, so as to save the sale and avoid paying additional penalties to the marketplace we sold the tickets on.

Qualifications:

Previous data entry or data analysis experience is preferred
Previous operations or logistics experience is preferred
Technologically savvy and quick on a computer
Attention to detail - accuracy is important
Ability to establish and maintain priorities in order to complete assignments by deadlines
Must be reliable and on time
Ability to learn information quickly and retain knowledge
Proficient at website navigation
Knowledgeable of Excel and/or Google sheets
Ability to own and manage work to maintain deadlines
Must be willing and ready to learn
Excellent written and verbal communication skills
Must be a People Leader- Ability to communicate properly and clearly to marketplace and colleagues
Collaborative worker
Must possess strong time management skills, be detailed oriented, and organized
Must be able to work in a fast paced environment
Must be reliable, on time, and self motivated
Must be willing to work on graveyard shift/shifting schedules