Senior Manager, Learning and Development

Summary:

The Senior Manager, Learning & Development on the Learning & Development team will further elevate and optimize our learning ecosystem by cultivating a learning and teaching environment, designing and delivering impactful learning experiences, and producing quality performance resources.

This role will manage multiple projects and processes across the department, ensuring L&D provides high-quality development experiences for staff at all levels within the organization. This includes producing live learning sessions, designing and facilitating high-quality learning opportunities (both instructor-led and eLearning), and elevating program development and delivery across all aspects of L&D's work

• The Senior Manager, Learning & Development reports directly to the Director, Learning & Development and has no direct reports.

Where and When You’ll Work

• This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States.

• Occasional time outside of standard work hours may be required, ability to work evenings/weekends if a special circumstance arises.

• Ability and willingness to travel up to 10% annually, as needed.

What You’ll Get

Compensation

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor.  You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to Careers@aspca.org for more information.
 

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. 
 

• Zone 1: $75,000-$80,000 annually

• Zone 2: $83,000-$88,000 annually

• Zone 3: $91,000-$97,000 annually

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.

• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.

• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.

• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities:

Responsibility buckets are listed in general order of importance, and include but are not limited to:

Content Design and Production

• Design, develop and/or facilitate instructor-led trainings that support organizational initiatives and goals

• Oversee the workshop delivery process as a producer for L&D learning sessions – including logistical preparation, leading prep and debrief meetings with facilitators, providing technical support throughout live sessions, and handling any follow up to ensure a high-quality, learning-centric experience for participants and facilitators

• Draft and/or edit learning content - review workshop presentations and program one-pagers, create workshop handouts & supporting materials to develop a consistent voice across written L&D content

Program Development

• With Director, L&D, develop and deliver learning content for internal and external audiences, including people manager development, in alignment with department goals and organizational priorities

• Lead the L&D workshop calendar process, from course selection and facilitator logistics to building in ASPCA Learn on a quarterly or bi-annual basis

• Develop ASPCA Learn system recommendations for ILT courses and L&D content, and provide continued management of Instructor-Led Training (ILT) courses in the system to meet evolving staff and team needs

• Support team members in the launch and maintenance of staff development programs

Communications

• Manage L&D communications, including for courses and programs, and find new ways to engage staff with upcoming learning opportunities

• Promote social learning and engagement on the ASPCA's intranet platform, keeping L&D content shared on the platform up to date and exploring new ways to leverage the platform to support L&D programs

• Other responsibilities as assigned by manager

Qualifications

• Advanced attention to detail

• Strong writing, editing, and proofreading skills

• Proactive in nature with the ability to anticipate needs and connect dots between projects

• Plans, organizes and prioritizes work. and thrives in evolving, fast-paced, high-change, dynamic organizations

• Advanced time management skills, and ability to shift between priorities easily

• Ability to accept and implement direction and input from multiple colleagues

• Able to form authentic, trusting relationships which enhance individual and team performance

• Cultivates a climate in which individual differences and perspectives are valued, encouraged and supported

• High degree of personal responsibility; accountability; dependable

• Proficiency in PowerPoint, Zoom, Airtable, Canva strongly preferred, or ability to learn new databases and technologies quickly and effectively

• Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.

Education and Work Experience

• High school diploma, GED, or equivalent professional experience required

• Minimum 5 years of professional experience required

• At least 2 years of professional experience using content authoring tools to develop eLearning content or instructional design to develop instructor-led training required

• At least 2 years of experience developing and delivering learning content; experience developing and/or delivering learning content focused on people manager development and/or experience serving as a manager preferred

• Experience working in a Learning Management Systems (LMS) strongly preferred

• Experience managing multi-step/cascading projects or processes preferred

Qualifications:

Language:

Education and Work Experience:

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.  A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA.  Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status,  or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).