Programme Operations Manager (Role for a Digital Learning Specialist in EdTech)

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

Bachelor's or master’s degree in education or digital technology preferred., Strong experience in online education, instructional design, and digital pedagogy., Solid understanding of Agile methodology and user-centred design., Excellent communication, problem-solving, and organisational skills..

Key responsibilities:

  • Manage the full lifecycle of digital learning products from strategy to quality assurance.
  • Collaborate with internal teams and external stakeholders for curriculum co-creation and product development.
  • Oversee project management, including roadmap development and KPI reporting.
  • Ensure all learning materials meet quality standards and perform regular quality assurance checks.

RS Consult logo
RS Consult Human Resources, Staffing & Recruiting Startup https://www.rsconsult.co.za
2 - 10 Employees

Job description

FourthRev is looking for an experienced, impact-driven Programme Operations Manager to join our high-performing operations team. Based within the Product Team, you will play a critical role in managing the full lifecycle of our digital learning products - from strategy and curriculum co-creation to pedagogic design, development and quality assurance. This role is ideal for someone confident in managing stakeholders, both internally and externally,, and ensuring products are delivered to the highest standard.

This is a fully remote role open to candidates in both the UK and South Africa.

Your Mission

You will work closely with the Chief Learning Officer and Senior Projects Manager to oversee the development and continuous improvement of world-class educational programmes. These programmes are designed to help learners thrive in the digital economy and are co-created with top universities, subject matter experts, and industry leaders. You will help shape our products to meet real-world needs and ensure a consistent careers-first experience across everything we build.

What You'll Do

Programme Development

  • Collaborate with the Product Development and Product Operations teams to guide product strategy using learner insights, industry trends, and technological advancements.
  • As we expand our portfolio, lead and support new projects involving curriculum co-creation with universities and industry experts to deliver exceptional learner and business outcomes.
  • Manage and support a team of subject matter experts, or external contributors for curriculum design, content creation, and research.

Project and Roadmap Management (inc suppliers)

  • Support product roadmap development by reviewing and reporting on programme KPIs.
  • Drive process improvements across the product lifecycle from concept to continuous improvement.
  • Oversee relevant internal teams as well as manage the relationships with external suppliers for key projects driving high quality product development.  You will manage the  improvements within given project timelines and budgets
  • Act as a liaison point for stakeholder briefings, problem-solving sessions, and innovation meetings as needed.

Quality Assurance 

  • Partner with and line manage, as needed, wider teams to ensure all learning materials meet quality standards across formats: written, video, graphical, and assessment.
  • Perform regular quality assurance checks and final reviews before learner release.

Media 

  • Oversee the Media resource and line manage, as needed, to support capacity planning and prioritisation across new course development, continuous improvement, and marketing assets.
  • Support the coordination of video asset creation by managing logistics and external stakeholders.

Ops Management and Reporting 

  • Work closely with the wider product team to align plans, priorities, and sprint execution.
  •  Support decision making and priority planning for team members to ensure collective, pan portfolio, deadlines are met.  
  • Represent members of the Product Development and Product Ops management team at internal and external meetings as appropriate.

Requirements

What You'll Bring

  • Bachelor's or master’s degree (preferred fields: education, digital technology).
  • Strong experience in online education, instructional design, and digital pedagogy.
  • Experience in similar edtech environments in shipping high quality products in fast paced commercial settings
  • Demonstrated success in designing blended and virtual learning experiences.
  • Solid understanding of Agile methodology and user-centred design.
  • Proven stakeholder management experience with senior partners and stakeholders
  • Experience of managing external suppliers
  • Excellent communication, problem-solving, and organisational skills.
  • Experience working with international and remote teams.

Benefits

At FourthRev, we work at the intersection of education and the future of work. We collaborate with the world's leading universities and tech companies to design rigorous, career-focused learning experiences. We are a remote-first team that values impact, collaboration, growth, and flexibility.

You can expect:

  • A mission-driven team committed to real-world learner outcomes
  • Flexibility to work remotely in the UK or South Africa
  • A transparent, high-performance culture with regular feedback and coaching

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Program Management
  • Quality Assurance
  • Communication
  • Organizational Skills
  • Problem Solving

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