At least 4 years of experience in a management position., Minimum 2 years of experience as a veterinary practice manager., Proven customer support experience and familiarity with veterinary protocols., Strong communication skills, including active listening and proficiency in Microsoft Office programs..
Key responsibilities:
Provide management coaching to Veterinary Growth Partners members.
Assist members in improving business management across various areas such as marketing and operations.
Create accessible resources to streamline practice life and enhance leadership abilities.
Communicate effectively with the VGP team and engage members with exclusive vendor partners.
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Thrive Pet Healthcare is one of the first veterinary services offering a comprehensive continuum of care for pets’ primary, specialty, and acute needs. Through a nationwide network of over 350 veterinary providers, and an industry-leading membership program, Thrive Pet Healthcare provides personalized, accessible care through every stage of a pet’s life and health.
Founded by veterinarians, the organization provides industry-first benefits for practice staff while elevating privately held veterinary hospitals with innovative service and technology solutions. By focusing on the needs of care providers and professional collaboration, Thrive Pet Healthcare is supporting the well-being of the industry and raising the national bar for veterinary excellence.
The Veterinary Practice Coach is responsible for providing management coaching to Veterinary Growth Partners (VGP) members. The ideal candidate must be able to work with members to improve management of their business, including but not limited to the following areas: marketing, human resources, financial management, inventory management, operations, strategic planning, leadership, client care, and patient care. VGP Practice Coaches engage members to utilize our exclusive vendor partners to help their practices thrive. The Veterinary Practice Coach will also be responsible for communicating effectively with all other members of the VGP team.
One of the Practice Coaches priorities is to create easily accessible resources to make our members busy practice life more streamlined and improve leadership ability. Our progressive educational programs include live and virtual workshops, webinars, videos, printable resources, and online courses.
Veterinary Growth Partners can best be described as a management services organization. Our members are forward-thinking owners and managers of veterinary practices. Our exclusive partners are industry leaders that are committed to investing resources to support practices so they can reach their full potential with optimal profitability, and maximum efficiency. We work with our members and our industry partners to ensure that everyone succeeds, together.
EXPERIENCE REQUIREMENTS:
At least 4 years experience in a management position
At least 2 years experience as a veterinary practice manager
ADDITIONAL REQUIREMENTS:
Proven customer support experience
Familiarity with veterinary protocols, procedures and products
Excellent communication including strong phone and active listening skills
Ability to multi-task, prioritize, and manage time effectively
Ability to adapt and respond to all personality types
Ability to work remotely
Strong computer and phone skills and active listening skills
Extensive knowledge of veterinary protocols, procedures, and products
Excellent communication and presentation skills
Must have experience using Microsoft Office programs: Word, Excel, PowerPoint
TRAVEL REQUIREMENTS:
Must be able to travel up to 8 times per year
PERSONAL REQUIREMENTS:
Must be able to work under the broad general administrative supervision of the Director of Coaching Operations and be able to use sound personal judgment in selecting methods, establishing priorities, and arriving at conclusions
Must be able to tactfully demonstrate “take charge” capabilities
May be required to work uncommon hours
Apply today!
Required profile
Experience
Industry :
Veterinary
Spoken language(s):
English
Check out the description to know which languages are mandatory.