Offer summary

Qualifications:

5-8 years of experience in product management or related roles, Strong B2B SaaS or healthcare software experience, Familiarity with agile development and user research methodologies, Excellent written, verbal, and interpersonal communication skills..

Key responsibilities:

Drive the vision and development of the home care agency management product.

Conduct market and user research to prioritize customer needs.

Collaborate with cross-functional teams to manage the product development lifecycle.

Measure and communicate product performance and customer feedback to stakeholders.

Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create an end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, caregivers, home care provider agencies, and payers.

We're seeking a Product Manager to help drive the vision and development of our next-generation home care agency and caregiver platform (“Pavillio”). This role is a great fit for someone who envisions working in an area where they can make a meaningful difference, building a great home care SaaS product with a growing, passionate team focused on making home healthcare better for people.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

Drive the vision, roadmap, design, implementation, and ongoing improvement of a core segment of Pavillio’s home care agency management product (care delivery, billing, caregiver engagement, etc.).

Conduct market and user research to understand and prioritize needs, frequently engaging with customers

Collaborate with designers, engineers, and product leadership to drive the end-to-end product development lifecycle

Stay ahead of emerging trends and dynamics, integrating market knowledge and customer needs to build great solutions

Inform product packaging and pricing analyses and decisions

Facilitate working sessions to surface and address challenges and opportunities, developing tactical plans to improve offerings both near and long term

Measure, track, and communicate product performance and customer feedback to stakeholders, providing insights and recommendations for future development. Develop creative strategies and campaigns to drive increased adoption and customer value over time.

This Role Is a Good Fit for You If

You enjoy tackling and solving complex problems

You’re an independent thinker who’s willing to question the ‘go-to’ answer

You’re intellectually curious, a life-long learner who is willing to explore and discover new knowledge domains

You feel passionate about making healthcare better for people

You have an ‘ownership’ mentality and take pride in your work

You’re comfortable with ambiguity and being part of a dynamic team that learns and improves every day

You’re seeking a ‘startup-like’ environment at a more established company

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel 15-20%, including overnight travel, domestic & abroad (US and other delivery locations)

Required Education, Experience, Certifications and Skills

5-8 years of experience in product management, UX/UI design, or related roles

Strong B2B SaaS or healthcare software experience

Familiarity with agile development and user research methodologies

Knowledge of JIRA/Confluence/Figma

Experience with data analytic tools and methodologies

Excellent written, verbal, and interpersonal communication skills

Strong analytical and problem-solving skills

Flexible, team player

Ability to organize and plan work independently

The base salary range for this US-based, full-time, and exempt position is $72,000-80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

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