Offer summary

Qualifications:

5+ years of experience in enterprise account management, partnerships, or client services, preferably in higher education or edtech., Proven success in managing complex, multi-stakeholder relationships at the executive level., Strong strategic thinking, problem-solving, and commercial acumen are essential., Exceptional written and verbal communication skills are required..

Key responsibilities:

Own the relationship lifecycle for Woolf’s largest partners, acting as a trusted advisor.

Drive revenue growth by identifying expansion opportunities and developing renewal strategies.

Collaborate with cross-functional teams to ensure partner satisfaction and deliver customized solutions.

Monitor partner metrics and create account plans to proactively address risks and opportunities.

Job description

About Woolf

Woolf is redefining higher education by increasing access to world-class, globally recognized, and transferable degrees. We enable institutions, educators, and entrepreneurs to launch accredited degree programs at speed and scale, ensuring that high-quality education is more accessible than ever.

As a category-defining company, Woolf is accelerating innovation in higher education, creating new opportunities for learning without borders. Backed by leading Silicon Valley investors, we are a globally distributed, remote-first team building the future of education. Learn more at Woolf University.

About the Role

We are seeking a dynamic and results-oriented Director of Strategic Accounts to lead and grow key institutional partnerships. This role is responsible for managing our most critical partner relationships, driving revenue expansion, and ensuring long-term success through strategic alignment, consultative engagement, and operational excellence.

What You’ll Do

Account Leadership: Own the relationship lifecycle for Woolf’s largest and most complex partners—serving as a trusted advisor, and long-term strategic partner.
Growth & Retention: Drive revenue growth within strategic accounts by identifying expansion opportunities, upsell/cross-sell initiatives & products, and renewal strategies.
Strategic Alignment: Understand partner goals and objectives, and align Woolf’s academic and operational offerings to support long-term success.
Cross-Functional Collaboration: Work closely with Customer Success, Product and Engineering teams to ensure partner satisfaction and deliver customized solutions.
Performance Management: Monitor partner metrics and create account plans to proactively address risks and opportunities.
Executive Communication: Deliver compelling updates and presentations to internal stakeholders and partner leadership.
Market Intelligence: Identify trends in the higher education and edtech landscape and translate insights into actionable strategies for partner development.

Requirements

What You Bring

5+ years of experience in enterprise account management, partnerships, or client services—preferably in higher education, edtech, SaaS, or professional services.
Proven success managing complex, multi-stakeholder relationships at the executive level.
Strong strategic thinking, problem-solving, and commercial acumen.
Exceptional communication skills—both written and verbal.
Experience working in a high-growth, remote-first, and global organization.
Passion for innovation in education and a commitment to quality and impact.

Benefits

Contract Structure & Compensation

Contract Type: Independent Contractor (Global)
Please note: contractors are responsible for their own taxes and benefits in compliance with their local regulations.

Why Woolf

Global Impact: Work with education leaders worldwide to shape the future of learning.
Remote Flexibility: Work from anywhere with a schedule that fits your lifestyle.
Growth Potential: Join a fast-growing company with opportunities to expand your role.
Innovative Culture: Be part of a mission-driven team backed by top investors.

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