Account Management Administrator - Columbus, OH

Life-Work Balance. Love your job and work from home. Surround yourself with others who strive for exceptional results. Never be asked to return to the “office” again. We’ve been a remote-only business since we started back in 1999. 

Choice Property Resources is a well-established, business-to-business professional services firm in growth mode. The Account Management Administrator supports a team in the Account Management Department and handles a high volume of tasks and projects.  

You are a dynamic candidate who is a highly motivated, self-starter with strong communication skills.  You can prioritize and manage multiple projects efficiently in a fast-paced environment without close supervision.  You intuitively understand and use technology, including cloud-based software and Excel. You have solid work experience yet would describe yourself as trainable and coachable.  

Aside from the opportunity to grow the range of skills you’ll develop, the volume of assignments and the types of projects on which you’ll work, you will be placed in the ideal environment for personal growth as well.  Success in this position will have a positive impact on Choice Property Resources. You will receive support that will enable you to reach your goals. 

This person will work from a home office in the Columbus, Ohio metro area and have the ability to travel up to 5% of the time for staff and client/vendor meetings. 

Note: This is a fully - remote role and is open to individuals who reside in Columbus / Central Ohio area. To work from home, you do need a dedicated workspace that is free from distractions and background noise. Ability to meet in-person occasionally.  

Choice Property Resources has over 25 years of experience representing multifamily properties with telecom and other service contracts. We are a successful organization in growth mode—a seven-time winner of the Columbus Business First Fast 50. Check us out at www.choiceprop.com. 

Choice Property Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.  

Requirements

What You Will Do 

You will specialize in managing various tasks and projects that assist and support the success of maintaining and retaining our clients. Support includes and is not limited to the following: 

• As a member of the Choice team, provide quality services to existing and new clients to help clients achieve their goals. 

• Provide administrative support to Operations with a focus on Account Management 

• Create, modify, process, and distribute documents, reports, and forms using Salesforce, electronic signature software, Microsoft Office, etc.  

• Update and maintain various records in Salesforce  

• Manage and process new property lists from clients to identify new and lost properties  

• Assist and be able to support the other administrative roles in Operations when they are unavailable or time sensitivity is involved.   

• Assist with client annual business reviews compiling revenue activity, vendor contract data, category penetration, etc. by property as needed. 

• Make recommendations on improving your processes in this position 

• Other duties as assigned.  

What You Need to Have 

• Highly motivated, self-starter, a skillful communicator, and comfortable working without close supervision 

• Strong figure it out factor 

• Detail oriented 

• Solid organizational and task management skills 

• Ability to learn and use Salesforce (Choice will provide training) 

• Effectively work and prioritize among multiple projects 

• Flexibility to take on new and different assignments as they arise or as demand dictates 

• Proficiency with Microsoft Excel 

• Intermediate / Advanced Excel skills a plus 
• Experience with multifamily, real estate development, telecom, construction, property management, marketing programs, training or professional services a plus, but not required 

Expectations: 

• Focus for being organized, detail oriented and meeting deadlines. 

• Prioritizing projects and communicating priorities and timelines. 

• Focus on top priorities, one at a time. 

• Implementing and offering improvements to Choice systems. 

• On-going willingness and openness to change and improve.  

• Contribute to company's growing culture of sales and accountability.  

• Consistent use of Salesforce.  

• Continuing to grow yourself professionally and personally. 

• Be a self-starter and act with urgency.  

• Honesty. 

• Professional, pleasant and productive behavior. 

• Bring forward new ideas. 

• Provide recommendations and options for solving issues and improving processes. 

• Maximum use of technology, including company provided AI.  

• No surprises. 

Benefits

What We Offer

• Work from home 
• Competitive salary 
• Incentive pay 
• 401(k) Plan  
• Company match up to 4% 
• Eligible after six months 
• Health, dental, and vision insurance 
• Company paid long-term and short-term disability insurance 
• Company paid life insurance 
• Paid Time Off: 27 paid days off in a full year  
• 12 paid holidays annually 
• 15 days of PTO per year to start 
• Two volunteer days paid per year 
• Mileage reimbursement 
• Professional development opportunities 
• Friendly and supportive work environment 
• Company provides laptop, docking station with full size monitors, keyboard, mouse, printer, webcam, etc. 

What Employee Provides

• Employee provides a dedicated workspace with a desk at home free from distractions and background noise.
• If needed due to cellular coverage issues: Residential grade landline phone for work calls
• High Speed Internet Connection with a minimum speed of 100 Mbps download / 20 Mbps upload.

5/2025