Offer summary

Qualifications:

5+ years in system engineering or sysadmin roles, Strong experience with Microsoft 365, Windows Server, and Linux, Knowledgeable in IT security, cloud systems, and user experience, Familiarity with LMS platforms like Moodle and Canvas..

Key responsibilities:

Provide 2nd-level IT support and occasionally 1st-level support.

Manage Windows/Linux servers and hybrid M365 environments.

Support LMS platforms and ensure a positive user experience.

Automate processes, document procedures, and train users.

Job description

This is a remote position.

IT Systems & LMS Support Engineer

Background

At PeoplePartners, we’re on the hunt for an experienced IT Systems & LMS Support Engineer to join one of our most innovative clients in the education tech space. This isn’t just another support role—it’s about making systems hum, users smile, and uptime a non-issue.

About the Role

You’ll be the go-to for keeping both infrastructure and learning management systems running smoothly. If scripting, cloud platforms, and LMS integration are in your wheelhouse, you’ll feel right at home here.

Your Key Responsibilities:

Provide top-notch 2nd-level IT support (and sometimes 1st!).
Manage Windows/Linux servers and hybrid M365 environments.
Support LMS platforms like Moodle and Canvas—tech + user experience.
Script like a pro in PowerShell and Bash.
Automate, document, train, repeat.

Requirements

About YOU

Technically sharp and solution-driven.
Comfortable communicating with both technical and non-technical audiences.
Organized and focused on service quality.
Knowledgeable in IT security, cloud systems, and user experience.

About YOUR Work History

5+ years in system engineering or sysadmin roles.
Strong Microsoft 365, Windows Server, and Linux experience.
Familiar with LMS platforms and cloud solutions like Azure and AWS.
Background in education or MSP environments is a plus.

About the Culture YOU Thrive In

You enjoy a collaborative, down-to-earth work environment. You value autonomy, welcome feedback, and understand that great teamwork drives great outcomes.

Key Responsibilities YOU Can’t Wait to Do

Solve complex technical issues efficiently.
Support onboarding/offboarding workflows.
Secure and optimize IT infrastructure.
Train users and build effective documentation.
Lead LMS support and integration tasks.

How YOU Will Be Measured

System uptime and reliability.
Ticket resolution speed and user satisfaction.
Infrastructure automation and improvements.
LMS platform stability and support outcomes.

When & Where YOU Will Work

Monday to Friday, Day-Shift.
Remote work from the Ph.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits Annually - Leave benefits begin on Day 1.
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.