Senior Sales Development Associate

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are hiring for a Senior Sales Development Associate to support our sales development team ; who will be responsible for managing and coaching the sales development team to consistently generate qualified leads, ensure CRM accuracy, and improve conversion rates across the sales funnel.

Your responsibilities will include:

• Lead, coach, and motivate the sales development team to consistently achieve or exceed lead generation and qualification targets. 

• Monitor team performance using KPIs and provide actionable feedback through regular 1:1s and performance reviews. 

• Oversee the qualification of leads and ensure smooth handover to the sales team in line with the sales funnel stages. 

• Conduct onboarding, training, and continuous coaching sessions to improve the sales development skills and productivity. 

• Ensure accurate and timely data entry in the CRM and maintain high standards of data hygiene. 

• Analyze team metrics and contribute to forecasting, reporting, and strategic planning. 

• Collaborate with Marketing, Sales Operations, and Sales Teams to align on targeting, messaging, and pipeline needs. 

• Act as the first point of escalation for sales development challenges and remove obstacles to performance. 

• Share market and prospect feedback with relevant teams to help refine campaigns and product messaging. 

• Drive a culture of accountability, learning, and excellence within the sales development team. 

Requirements

• A Bachelor’s degree in any field (Business, Marketing, or Communications is a plus).
• At least 3 years of experience in an sales development role, preferably managed a team in previous roles.
• Good presentation skills, the ability to establish rapport with decision-makers at all levels   
• Need to have prior experience in a B2B, and usage of CRM tools, preferably Zoho.

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• Remote-First Environment
  Work from anywhere while staying connected to a vibrant, collaborative team.
• Competitive Salary and Benefits
  We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
• Premium Health Insurance
  Comprehensive health coverage for you and your family, because your well-being comes first.
• Unlimited Leave
  Take the time you need when you need it—no limits, no questions.
• Meaningful Impact
  Play a key role in transforming customer experiences and shaping healthcare innovation.
• Collaborative Work Culture
  Join a supportive, inclusive, and team-focused environment that celebrates diversity.
• Growth Opportunities
  Access tools, mentorship, and resources to elevate your skills and career.
• Learning & Development Allowance
  We provide an allowance to support your ongoing professional growth and skill enhancement.

This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.