Offer summary

Qualifications:

Bachelor’s degree in Computer Science, Computer Engineering or related field., 7 years of experience in a Security Operations Center or with a SIEM Solution., 3-5 years of experience in a customer-facing role., Experience in Sales Engineering or Customer Success is preferred..

Key responsibilities:

Manage customer engagements before and after implementation for technical requests.

Ensure customer success throughout the engagement lifecycle.

Work closely with product, sales, and marketing teams to generate customer traction.

Assist in developing customer-specific detection use cases and integrating them with customer environments.

Job description

Anvilogic is a Palo Alto-based AI cybersecurity startup founded in 2019 by security veterans and data scientists from Fortune 500 companies.

Our mission is to democratize threat detection and hunting for today’s SOC teams to easily be done across hybrid, multi-clouds and security data lakes without needing to centralize data or rip and replace tools. Further, with our investments in AI-powered automation of detection-as-code to create, test, tune and deploy detections, SOC users can implement high-efficacy detection and hunting techniques without writing a single line of code nor manually wrangling data.

Anvilogic raised $45M Series C funding in April 2024 and is backed by top-tier VC firms and prominent industry executives. Anvilogic’s AI-powered Multi-Data Platform SIEM is used by many of the industry’s most advanced security teams.

Learn about our customers: anvilogic.com/customers

Job Description

The Security Field Engineer will help manage customer engagements pre and post implementation for technical based requests.

The role will be responsible for ensuring customer success throughout the engagement lifecycle and will work closely with product, sales, and marketing to generate customer traction, as well as implementing customer success criteria per and post pilot.

Manage ongoing or in progress customer engagements
Work closely with platform product team on customer requests, bugs, or enhancements
Develop and integrate specific customer detection use cases or integrations with the customer
Normalization of datasets/login in customer environments
Assist with customer presentations, demos, etc
Assist with automation of tasks related to customer onboarding
Assist in new feature development and product strategy based on customer usage and feedback

Requirements

Minimum Qualifications

Bachelor’s degree in Computer Science, Computer Engineering or related field
7 years of experience working in a Security Operations Center and/or working for a SIEM Solution
3-5 years experience in a customer facing role

Preferred Qualifications

Sales Engineering and/or Customer Success experience
Data Engineering experience

Benefits

This role is eligible to participate in Anvilogic’s commission plan, and it is common for employees in this role to receive total on-target earnings of $230,000 - $260,000
Competitive salary with equity in the company
Comprehensive medical, dental, and vision insurance
Unlimited paid time off policy for work life balance
401(k) retirement plan with company match
Monthly stipend for home internet and cell phone expenses

Required profile