Primary location: Remote, Remote
Relocation offered: No
Employment status: Full-Time
Travel: <10%
Non-compete: No
The estimated base salary range for this role is $61,000 to 85,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors
What does it mean to work at Armstrong?
It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.
By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:
- A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
- Personal development to grow your career with us based on your strengths and interests.
- A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe.
- A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.
Reporting to the UX/UI Design Manager, the Website Content Producer is responsible for maintaining and enhancing content across Armstrong's websites and digital properties. This role focuses on developing, maintaining, and managing digital assets (copy, content, files, videos, images) to ensure accuracy, achieve marketing and branding objectives, and optimize the customer experience. The Website Content Producer collaborates closely with cross-functional marketing teams and plays a key role in product launch and digital integration.
What's in it for you!
- Work cross-functionally with marketing, product, and digital teams.
- Opportunity to build and grow your skills in a collaborative team environment.
- Play a key role in shaping the digital customer experience.
What You'll Do
Website Maintenance
- Manage and maintain website content (including landing pages, product pages, catalogue pages, and more) using a defined Content Management System (CMS), ensuring adherence to the website Style Guide.
- Build new landing pages, partnering with cross-functional marketing teams to develop content, adhering to page designs, layout, and UX intention.
- Manage and maintain digital assets within the Product Database Management (PDM) system for use across various systems (website, CRM), and manage video assets in a designated platform.
- Understand merchandising principles and support Commercial product catalogs to optimize the online product presentation and customer journey.
- Help identify, recommend, and implement improvements to website usability, personalization, path-to-purchase optimization, and A/B testing to enhance the overall customer experience.
- Use analytics to proactively identify and communicate content gaps and opportunities, ensuring content is customer-focused and supports their needs.
- Collaborate with Digital Marketing team to ensure SEO best practices are followed on all web pages and digital assets.
- Support product launches and digital integrations with the Website Experience Team.
- Demonstrate the ability to communicate effectively with various teams and individuals.
UX/UI Design
- Participate in roadmap ideation and conceptual development based on quantitative and qualitative research and key findings.
- Identify customer friction points and craft creative solutions to achieve business goals.
What will make you successful
- Understand merchandising of an eCommerce and manufacturing website.
- Detail oriented, analytical, proactive problem solver.
- Comfortable working in a rapidly changing “start-up” environment.
- Quick learner and possesses the ability to adapt to a high-performance work environment.
- Excellent oral and written communication skills.
- Demonstrated ability to communicate effectively with many different teams and individuals.
- Knowledge of analytics tools.
- Understanding of JSON format.
Qualifications
- Bachelor’s Degree, associate degree, or technical school preferred. High school or GED equivalent required.
- 3+ years of relevant experience in website content management or design or similar roles
- Experience using Microsoft Office Suite, with expertise in Excel.
- Experience with Adobe Experience Manager, Shopify, Wordpress, or other eCommerce platforms preferred.
- Experience working with a project management tool such as Asana
Why should you join Armstrong World Industries?
Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1.3B in revenue, AWI has about 3,600 employees and a manufacturing network of twenty-one facilities in North America.
At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.
For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.
We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.
Our Sustainability Ambition
"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:
- Engaging a diverse, purpose-driven workforce;
- Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
- Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
- Being a catalyst for change with all of our stakeholders; and
- Making a positive difference in the environments and communities we impact.
About the location (Lancaster PA)
Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.
Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Come and build your future with us and apply today!
