Job Location: Remote (US Only)
Summary:
The Specialist SQM (Supplier Quality Management), manages responsibilities of Hershey’s Ingredient and Packaging Supplier Quality program for Global and North America suppliers. Executes audit schedule for ongoing verification of approved ingredient and packaging suppliers, bulk tank wash stations, and ingredient warehouses. Conducts assessments of the ingredient and packaging manufacturing sites and ingredient storage facilities to ensure compliance with government regulations, industry standards and company supplier quality management policies. Writes, reviews and submits reports to supplier and follows up on documented CAPAs from the assessment. As part of the ingredient and packaging approval process, reviews and approves supplier information forms and audits the ingredient and packaging suppliers. Ensures supplier documentation meets company requirements and manages overall ingredient and packaging approval program. Responsible for ingredient and packaging quality issue follow-up and incident resolution. Communicates and consults with suppliers and manufacturing facilities on regulatory changes, food plant innovations, and quality issues.
Scope of Responsibility:
· Audits ingredient and packaging suppliers, bulk tanker wash stations, and ingredient warehouses by conducting Food Safety, Sanitation and Quality Systems Assessments, review programs and procedures to ensure compliance with government regulations and company quality policies.
· Manage the scheduling and coordination of ingredient and packaging supplier facility assessments to ensure compliance with government regulations, industry standards and Company quality policies.
· Conducts risks assessments on ingredients and packaging supplier facilities based on past audits and supplier documentation. Reviews 3rd party audit reports and supplier information as verification of ingredient program in accordance with regulatory and company requirements. Assist team in preparing for Quality Design Reviews (QDRs), write/edits specifications.
· Conduct ingredient and packaging quality issue follow-up and resolution involving the Supplier, Procurement and manufacturing sites. Ensure corrective and preventive actions from assessments and incidents. Keep abreast of government regulations and enforcement, trends in food safety, pest control regulations and techniques and changes in PEP/HACCP policies and procedures.
· Schedules and conducts Quality System/Food Safety assessments of ingredient and packaging supplier facilities to ensure compliance with government regulations, industry standards and quality/food safety policies and procedures.
o Act as SME for key commodities (examples but not limited to: Fats & Oils, Sugar, Nuts, etc)
o Audit across ingredient portfolio (approx. 40 audits/year)
o Supporting approx. 150 ingredient suppliers, bulk wash stations, break bulk, etc.
Minimum Qualifications:
· Excellent communication skills both written and verbal to effectively communicate with internal and external partners at all levels.
· Strong interpersonal communication skills, relationship management skills
· Represent Hershey in communications and interactions with external partners
· Good understanding of manufacturing operations.
· Ability to organize, schedule, and conduct domestic and international travel.
· Must be able to travel up to 60% of the time with possible weekend travel and stays required.
· Thorough knowledge of FDA regulations, quality design principles, HACCP, and GMP’s.
· Ability to troubleshoot using Company-wide resources and evaluate quality systems.
· Capable of understanding varied manufacturing processes to include dairy, sweeteners, confectionery, cereal, tree nuts, ground nuts, raisins, flour, baking and warehousing.
· Understanding of packaging operations, packaging material applications,
· Self-motivated and self-starting.
· Must possess a valid driver’s license.
· Must have or be able to obtain a passport.
· Must be able to climb ladders and maneuver around equipment
· Must have strong computer skills and be proficient in desktop software packages
Minimum Requirements and Education:
· BS in Food Science or equivalent, Microbiology preferred
· Minimum of 2 years as a Quality Assurance Specialist and, or food industry quality assurance experience or equivalent. Auditing experience preferred.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans
If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com).
