Offer summary

Qualifications:

Minimum of 5 years of experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault., Strong communication and presentation skills are essential., Previous experience as a CAD Trainer or in a similar role is highly preferred., Excellent problem-solving skills and strong organizational abilities are required..

Key responsibilities:

Create and update training materials for Autodesk software and develop customized training plans.

Conduct in-person and virtual training sessions, ensuring engagement and effective skill conveyance.

Provide first-level technical support to CAD users and assist with troubleshooting CAD-related issues.

Assess trainee progress and maintain documentation of training sessions and feedback for management.

Job description

Job Title: Autodesk CAD Trainer & Technical Support Specialist
Wilmington, NC (Fully remote, prefer Eastern or Central time zone)
12+ Months Contract
M-F, normally 8-5 but flexible
5% travel

Experience is desired over a degree

Job Summary:

We are seeking an experienced Autodesk CAD Trainer & Technical Support Specialist for a contract position. This role involves developing custom training and providing technical support for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. The ideal candidate will possess a minimum of 5 years of experience using Autodesk applications, strong CAD expertise, proficiency in Autodesk software, excellent communication skills, and the ability to provide first-level technical support to CAD users. This position includes developing training materials, conducting training sessions, assisting with technical inquiries, collaborating with engineering staff to meet their CAD training needs, and managing user accounts and performing routine audits.

Key Responsibilities:

Training Development:
Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. Develop customized training plans and modules tailored to the specific needs of individuals and teams.

Training Delivery:
Conduct in-person and virtual training sessions for individuals and groups. Ensure that training sessions are engaging and effectively convey CAD skills.

Individual and Team Support:
Offer one-on-one coaching and guidance to individuals and teams working on CAD projects. Provide support for best practices and troubleshooting CAD-related issues.

1st Level Technical Support:
Provide technical assistance to CAD users, addressing questions and common technical issues related to Autodesk software and CAD systems.

User Management:
Create new user accounts and perform audits as necessary.

Assessment and Feedback:
Assess the progress and skill development of trainees through tests, exercises, and project evaluations. Provide constructive feedback and recommendations for improvement to trainees.

Stay Updated:
Keep current with the latest features of Autodesk software and industry trends, incorporating them into training materials and sessions.

Documentation:
Maintain records of training sessions, attendance, and trainee progress. Generate reports and feedback for management on the effectiveness of training programs.

Customer Relations:
Collaborate with engineering staff to understand their CAD training needs and customize programs to meet their requirements.

Qualifications:
- Minimum of 5 years of experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault. Vault experience is required.
- Previous experience as a CAD Trainer or in a similar role is highly preferred.
- Strong communication and presentation skills.
- Ability to adapt training methods to various audiences.
- Excellent problem-solving skills for CAD-related issues.
- Strong organizational and time management skills.
- Familiarity with training and presentation tools.
- Patience and a passion for helping others develop CAD skills.

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Required profile