Offer summary

Qualifications:

7+ years of experience as a ServiceNow Developer, with 4+ years in Telecom Service Management (TSM)., Strong understanding of telecom domain processes such as order fulfillment and inventory management., Experience with ServiceNow development using JavaScript and various ServiceNow tools., ServiceNow CSA certification is required, with additional TSM or CSM certifications preferred..

Key responsibilities:

Develop and customize telecom workflows and data models within the ServiceNow platform.

Implement integrations using REST/SOAP APIs and ensure platform security.

Design and manage Product Catalogs and Order Management for Telecom.

Collaborate with teams to enhance service delivery and support telecom operations.

Job description

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title: ServiceNow TSM Developer
Location: Remote
Job Type: Contract

Job Summary:
We are looking for a ServiceNow TSM Developer with experience in Telecom Service Management, including modules like Order Management, Product Catalog, and Network Inventory. You'll be responsible for developing and customizing telecom workflows, data models, and integrations within the ServiceNow platform.

Key Requirements:

7+ years of experience as a ServiceNow Developer, with 4+ years in Telecom Service Management (TSM).
Strong understanding of telecom domain processes such as order fulfillment, service assurance, and inventory management.
Experience developing in ServiceNow using JavaScript, Flow Designer, Business Rules, Script Includes, UI Policies, and Widgets.
Hands-on experience with Product Catalogs, Order Management for Telecom, and CSM.
Proficiency in designing and implementing data models using the Telecom Industry Data Model.
Familiarity with integrations (REST/SOAP APIs) and platform security (ACLs, RBAC).
ServiceNow CSA (Certified System Administrator) – required.
ServiceNow CIS–CSM or TSM certifications – preferred.

Preferred Skills:

Knowledge of TM Forum standards (SID, Open APIs).
Experience with CMDB, CSDM, and telecom inventory modeling.
Exposure to telecom OSS/BSS architecture.
Agile/Scrum delivery experience.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Required profile