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Senior Product Manager, Client Growth

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Anywhere

Offer summary

Qualifications:

5+ years of experience as a Product Manager delivering high-impact products., Experience working with engineering, design, and data science teams., Strong analytical skills to draw insights from data and define product metrics., Deep empathy for end-users and a solid understanding of internet and mobile product foundations..

Key responsibilities:

  • Define the product vision, strategy, and roadmap for existing and new products.
  • Collaborate with cross-functional teams to prioritize features and manage the product lifecycle.
  • Understand user needs through quantitative and qualitative research methods.
  • Partner with go-to-market teams to design solutions that enhance healthcare access and reduce costs.

Included Health logo
Included Health Large http://www.includedhealth.com
1001 - 5000 Employees
See all jobs

Job description

At Included Health, our mission is to raise the standard of healthcare for everyone. On our client Growth team, we do this by building magical experiences that empower our clients to provide exceptional healthcare to their members. In practice, this means providing a fast and seamless onboarding experience for our clients, helping them understand the value our products deliver and insights about their population, and guiding their decision-making around where to direct resources towards delivering better care. We are looking for a Senior Product Manager, reporting to the Director of Product, Client Growth, who can lead strategic projects and develop an exciting new area of our product. You have experience building product experiences that people love and are passionate about improving healthcare.

Responsibilities:
  • Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features.
  • Work with design, engineering, data science, client success, general management, sales, and other partners to prioritize features and ship products across the full product lifecycle from idea, design, specification, metrics definition, development, launch and beyond.
  • Understand user/client needs using both quantitative and qualitative tactics.
  • Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and clients.

    • Required Qualifications:
  • 5+ years of experience as a Product Manager, with experience delivering high-impact products throughout the lifecycle.
  • 5+ years experience working with engineering, design, and data science teams developing software products and technologies.
  • Experience drawing relevant insights from ambiguous data and experience defining and measuring product metrics.
  • You have deep empathy for end-users, and keep them and their needs at the center of the product.
  • You have a solid understanding of the technical foundations of internet and mobile products that enables you to communicate with and earn the trust of engineering partners.
  • You have a strong point of view about what makes products great, informed by research, product sense, and understanding of the business.
  • You have experience communicating complex technical concepts to a variety of audiences both internally and externally.
  • You excel with collaborative projects that involve all levels of an organization.

    • Physical/Cognitive Requirements:
  • Prompt and regular attendance at assigned work location.
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.
  • Capability to work with leadership, employees, and members in an appropriate manner.
    • The United States new hire base salary target ranges for this full-time position are:

    Zone A: $128,130 - $180,990 + equity + benefits
    Zone B: $140,943 - $199,089 + equity + benefits
    Zone C: $153,756 - $217,188 + equity + benefits
    Zone D: $166,569 - $235,287 + equity + benefits

    This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

    Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

    In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 

    Remote-first culture
    401(k) savings plan through Fidelity
    Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
    Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 
    Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
    12 weeks of 100% Paid Parental leave
    Up to $25,000 Fertility and Family Building Benefit
    Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 
    11 Holidays Paid with one Floating Paid Holiday
    Work-From-Home reimbursement to support team collaboration and effective home office work 
    24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

    Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

    #LI-Remote
    #LI-CG

    About Included Health

    Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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    Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Product ManagementUser Experience (UX)AnalyticsBusiness CommunicationFeature SelectionSoftware DevelopmentCustomer Success ManagementProduct StrategyProduct Roadmap ManagementProduct Knowledge

    Other Skills

    • Metric System
    • Collaboration
    • Analytical Skills
    • Teamwork
    • Communication
    • Problem Solving
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