Offer summary

Qualifications:

Experience in travel or hospitality, particularly in booking flights and itineraries., Strong organizational skills with attention to detail and accuracy., Basic proficiency in Microsoft Excel, Word, and CRM systems., Excellent communication skills in English, with the ability to follow SOPs..

Key responsibilities:

Handle client communications through calls, emails, and CRM inputs to ensure exceptional service.

Coordinate and book private jet flights, managing all logistics and itineraries.

Maintain and update the company database, tracking flight routes and client contacts.

Manage flight schedules and internal team calendars for efficient operations.

Job description

This is a remote position.

Flight Coordinator

Join a prestigious private jet brokerage, specializing in organ transplant flights, corporate luxury travel, and private luxury travel for families and friends. Play a pivotal role in ensuring seamless, high-quality travel experiences for high-profile clients.

What You'll Do:

Handle client communications via calls, emails, and CRM inputs, ensuring exceptional customer service for ultra-high-net-worth individuals and C-suite executives.
Coordinate and book private jet flights, including sourcing aircraft, preparing trip sheets, arranging catering, and managing trip logistics and itineraries.
Maintain and update the company database, tracking operator availability, flight routes, and client/vendor contacts.
Manage flight schedules and internal team calendars for streamlined operations.
Execute administrative tasks, such as CRM updates and compiling daily data for air medical evacuations.
Collaborate with supervisors to adhere to Standard Operating Procedures (SOPs).
Support night shifts, weekend schedules, and additional downtime responsibilities as required.

Who You'll Work With:

Become an integral member of a dedicated, high-performing team specializing in luxury travel logistics, organ transplant coordination, and private travel arrangements for families and friends. Collaborate closely with supervisors, operations staff, and vendors to ensure a premium client experience.

Who We're Looking For:

Experienced in Travel/Hospitality: Experience with booking flights/full itineraries is necessary. A luxury hospitality and aviation background is preferred.
Organized and Detail-Oriented: Excellent organizational and calendar management skills with a focus on accuracy.
Tech-Savvy: Basic proficiency in Microsoft Excel, Word, and CRM systems.
Strong Communicator: Clear, professional communication in English, with the ability to follow SOPs and manage repetitive tasks efficiently.
Flexible and Reliable: Willing to adapt to varying schedules, including overnight shifts and weekends, and open to schedule adjustments as needed.

Why Join Us?

Impact: Contribute to both private luxury travel and corporate luxury travel for high-profile clientele, as well as life-saving organ transplant flights.
Culture: Join a team dedicated to precision, professionalism, and extraordinary service.
Benefits:
- Enjoy preset salary growth and weekly salary payments.
- 100% work-from-home flexibility.