Offer summary

Qualifications:

8+ years of experience in IT services, with at least 5 years in ServiceNow., Proficiency in IT Service Management (ITSM), scripting, and troubleshooting., Strong understanding of ServiceNow platform configurations and workflows., Exceptional communication and collaboration skills..

Key responsibilities:

Oversee platform configurations and streamline workflows in ServiceNow.

Manage administration, customization, and integration of ServiceNow modules.

Promote automation and enhance productivity through effective use of ServiceNow.

Drive problem-solving initiatives and maintain system stability.

Job description

ServiceNow Subject Matter Expert (SME) - PEP Administrator

Experience: 8+ years

Location: Remote

Must-Have: The candidate should possess at least 5 years of relevant experience in ServiceNow

JOB SUMMARY

We are in need of a ServiceNow Engineer and Subject Matter Expert (SME) to oversee platform configurations, streamline workflows, and maintain system stability. The role involves managing administration, customization, and integration of ServiceNow modules to meet the operational requirements. The ideal candidate must demonstrate proficiency in IT Service Management (ITSM), scripting, troubleshooting, and CMDB utilization to promote automation and enhance productivity.

REQUIREMENTS

Previous experience in a ServiceNow Engineer or similar position
Thorough understanding of ServiceNow platform configurations and workflows
Proficiency in ITSM, scripting, and troubleshooting
Familiarity with CMDB and its application
Strong problem-solving abilities and a track record of driving automation and efficiency through ServiceNow
Exceptional communication and collaboration skills