Offer summary

Qualifications:

High School Diploma, GED, or foreign equivalent required., 1+ years of networking and referral sales experience preferred., Experience in the mortgage industry is strongly preferred., Exceptional customer service and communication skills are essential..

Key responsibilities:

Proactively identify and develop a network of business relationships for mortgage lending opportunities.

Interview customers to determine loan needs and advise on appropriate products and terms.

Originate mortgage loans in compliance with industry and regulatory guidelines.

Provide status updates and assist in the loan processing and closing documentation.

Job description

Position Title

Loan Advisor

Location

Work From Home CA, CA 94203

Job Summary

Proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. Interview new and existing customers to determine their loan needs and advise those customers of appropriate products, terms, and pricing while gathering any additional required data. Generate complete mortgage applications, ensure appropriate procedures and policies are followed, while meeting sales goals and objectives.

Pay Rate: $16.50 Hourly
Please note that this is a commission-based role

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

Sales/Business Development: Originate mortgage loans that meet Flagstar bank credit and underwriting requirements. Perform all origination tasks in accordance with industry and regulatory guidelines and requirements. Achieve sales and referral goals by developing a one-of-a-kind customer experience. Refer clients to other Flagstar business partners so that they may explore obtaining additional financial products and services that Flagstar offers (i.e. retail banking products, investments, commercial services). Market to and manage referral relationships. Referral relationships include realtors, builders, professional and personal contacts. Participate in in business related development opportunities community efforts to promote home ownership. Proactively seek ways to develop and expand customer relationships in order to achieve branch and personal goals.

Customer Service: Provide status updates and assist processing with the collection of any trailing borrow documentation needed to complete loan processing and closing.

Training & Professional Development: Attend Flagstar required production meetings. Attend/complete all Flagstar and industry required training. Actively participate in opportunities to expand knowledge, influencing and interpersonal skills.

Adhere to all REGULATORY AND COMPLIANCE issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. (required for all positions)

Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies.

Job Requirements:

HS Diploma, GED or Foreign Equivalent
1+ years of demonstrated networking and/or referral sales experience. Experience in a self-generated/self-sourced sales environment strongly preferred.
Mortgage industry experience strongly preferred

SKILLS:

Exceptional customer service skills
Excellent verbal and written communication skills
Demonstrates poise, tact and professionalism
Strong organizational skills with attention to detail
Ability to work with minimal supervision
Strong computer skills including experience with MS application
Ability to work flexible and varying work schedules

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

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