Offer summary

Qualifications:

2 to 6 years of experience in Growth, BizOps, Product, or similar roles at high-growth startups., Strong analytical skills with a track record of using data for decision making., Experience with AI techniques, including prompt engineering and workflow automation tools., Excellent project management skills and superb communication abilities..

Key responsibilities:

Build AI growth workflows for internal use and customer productization.

Collaborate with cross-functional teams to develop templates and workflows for product launches.

Monitor key metrics, analyze trends, and report findings to the executive team.

Partner with design on UX research to enhance customer engagement and experience.

Job description

About AirOps

Today thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.

We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.

We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.

Key Responsibilities :

Build AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticals
Evolve our services delivery playbook and resourcing, moving between execution and strategy
Use AirOps platform to improve our internal and customer facing processes and prove out new use cases
Partner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunities
Work cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedback
Monitor key metrics closely; analyze trends/patterns & recommend solutions to improve business outcomes; report findings/recommendations regularly to Exec team
Partner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journey
Test the product and provide feedback to improve the customer experience and usability

Experience :

2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup; we 💚 former (or future aspiring) founders
Comfortable moving fast in a startup where roles and responsibilities are fluid
Track record of running complex, multi-threaded projects in a hybrid environment
Experience with LLMs and AI techniques, including prompt engineering and retrieval
Experience automating processes with workflow automation tools like Zapier
Strong analytical skills with experience using data to inform decision making
Excellent project management skills, including proficiency in project management tools like Linear, Airtable, and Asana
Strong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMs
Familiarity with Python and JavaScript preferred
Superb written and verbal communication skills.