Offer summary

Qualifications:

Strong written and verbal communication skills., Basic experience in content creation tools like Canva or Adobe Creative Suite., Ability to manage time and priorities effectively across multiple projects., A keen interest in education and digital learning..

Key responsibilities:

Develop and update digital education content including video tutorials and written guides.

Maintain and update Help Centre articles to reflect the latest product functionality.

Attend internal meetings to stay informed on product changes and initiatives.

Collaborate with internal stakeholders to ensure learning content aligns with product goals.

Job description

6 month Fixed Term Salaried Contract

Alto Software Group creates software solutions that connect businesses and consumers, powering more than half of all UK housing transactions each year.

We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth.

While we are not a start-up we have a start-up mindset set and want our people to operate with this mindset so that we can achieve our ambitions.

Role Overview

As we grow and enhance our learning offering, we’re looking for a motivated Junior Digital Content Creator to join our team.

We’re looking for a creative, organised and tech-savvy individual to support our digital learning initiatives. You’ll play a key role in creating and maintaining engaging content, managing learner support channels, and helping our users get the best experience from our products. This is a great opportunity for someone looking to develop a career in digital learning and content creation.

Key Responsibilities

Content Creation & Maintenance

Develop and update digital education content for our products, including video tutorials, written guides, and microlearning modules.
Translate product updates and new features into engaging, easy-to-digest learning content.
Ensure consistency, clarity and high standards in all educational materials.
Learning Management System (LMS) Administration
Ensure the system is kept up to date with current learning paths and materials.
Help Centre & Support Content
Maintain and update Help Centre articles to reflect the latest product functionality.
Work closely with product and support teams to identify knowledge gaps and update documentation accordingly.
Monitor and manage email enquiries.
Provide timely and helpful responses or escalate to the appropriate team where necessary.
Stakeholder Collaboration
Attend internal meetings with Product, Support, and Marketing teams to stay informed on product changes and initiatives.
Collaborate with internal stakeholders to ensure learning content aligns with product goals and user needs.

Requirements

Essential:

Strong written and verbal communication skills.
A creative mindset with attention to detail.
Basic experience in content creation tools (e.g. Canva, Camtasia, Adobe Creative Suite, or similar).
Comfortable using and learning new software tools and platforms, especially LMS systems (Thrive).
Ability to manage time and priorities effectively across multiple projects.
A keen interest in education, digital learning, and product development.

Desirable (but not essential):

Previous experience in a similar content or digital learning role.
Knowledge of UX writing or instructional design principles.
Familiarity with SEO and analytics tools.

Benefits

Everyday Flex - greater flexibility over where and when you work
25 days annual leave + extra days for years of service
Day off for volunteering & Digital detox day
Festive Closure - business closed for period between Christmas and New Year
Cycle to work and electric car schemes
Free Calm App membership
Enhanced Parental leave
Fertility Treatment Financial Support
Group Income Protection and private medical insurance
Gym on-site in London
7.5% pension contribution by the company
Talent referral bonus up to £5K

We want to make Houseful more welcoming, fair and representative every day. We’ll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you’ve spent unemployed.

Required profile