Offer summary

Qualifications:

Basic knowledge of hardware repairs, diagnostics, and troubleshooting., Experience with software installation and updates., Familiarity with Windows operating system and Office 365 suite., Good communication skills for remote and phone support..

Key responsibilities:

Perform hardware repairs, replacements, and diagnostics.

Install and update software and troubleshoot issues.

Support and maintain printers, including Laserjet and multifunction devices.

Provide first and second level technical support via phone and remote access.

Job description

Hardware (reparos, troca de peças, limpezas, diagnósticos e soluções de problemas);
Software, (instalação e atualização em geral, diagnósticos de problemas);
Sistema operacional Windows e pacote office 365;
Suporte à impressoras (Laserjet, Multifuncional e Deskjet);
Atendimento 1° nível (telefônico e acesso remoto) e 2º nível.

Required profile