Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. The global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 850 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. Founded in Paris and with offices around the world, Contentsquare has raised $810m in investment funding from leading investors, including Softbank, BlackRock and others.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

Contentsquare is looking to hire an experienced Strategic Consultant with a consulting and/or a SaaS background to join our team. In this role, you will help clients harness the power of Contentsquare’s data analytics solutions to drive business decisions, optimize customer experiences, and achieve measurable impact. You will learn our customers’ data and analytics needs, translate those needs into technical comprehensive strategies and services, and play a critical role in the success of our customers. You will work closely with our Customer Success, Product, Sales, Technical Support, and other Professional Services roles to provide a world-class customer experience.

What you'll do:

Collaborate closely with cross-functional teams to deliver consulting projects, ensuring a seamless customer experience and maximizing the strategic value of Contentsquare’s solutions.

Manage the project lifecycle from end to end, such as developing project timelines, identifying and mitigating risks, communicating with stakeholders, and ensuring the timely completion of projects.

Form close relationships with our customers. Our customers will consider you part of their team.

Serve as the trusted advisor and challenge a wide variety of audiences and stakeholders to create solutions that best meet their needs, including: CRO teams, marketers, IT and Support teams, UX/UI designers, product managers, engineers, and C-level executives.

Become an expert in our product and in the larger analytics space. You will leverage this knowledge to contribute to internal initiatives by refining consulting methodologies, developing scalable frameworks, and sharing industry insights to enhance Contentsquare’s strategic services offering.

Dive into our platform and surface quantifiable insights that are aligned with customers’ key business objectives

Advocate for the best customer experience. Internally, you’ll serve as the voice of our customers when defining product requirements with engineers or helping marketers educate the world about analytics.

What you'll need to succeed:

Highly skilled problem-solving abilities (quantitative, conceptual, analytical)

Experience consulting and providing recommendations to clients and stellar oral and written communication skills

Demonstrated project management skills, including the ability to lead initiatives, manage timelines, and collaborate with cross-functional teams.

Knowledgeable with web/app development & performance (HTML, CSS, JS, tagging

technologies, mobile SDKs)

Knowledge of the analytics market and data infrastructure

Proven ability to present technical concepts effectively

(Bonus) Experience working with Contentsquare products

(Bonus) Experience with SQL, data warehouses, data pipelines, and BI tools

Within Your First 30 Days, You Will:

Complete Contentsquare certifications and the Professional Services Onboarding Program, gaining a deep understanding of our platform, methodologies, and consulting approach.

Shadow customer engagements to learn how Contentsquare’s solutions are implemented, optimized, and integrated into client ecosystems.

Build strong cross-functional relationships with key teams, including data analysis, UX designers, customer success, product, and engineering, to align how each function contributes to customer value.

Within Your First 60 Days, You Will:

Lead your first strategic consulting project, working directly with a client to scope requirements, analyze business needs, and deliver actionable insights

Identify, track, and troubleshoot technical and strategic challenges, ensuring smooth execution and measurable outcomes for customers.

Collaborate with internal teams to refine consulting methodologies, develop best practices, and contribute to scalable service offerings.

Within Your First 90 Days, You Will:

Develop deep expertise in Contentsquare’s platform, confidently navigating its capabilities, integrations, and strategic applications to drive business impact.

Independently lead complex customer engagements, from technical implementation guidance to advanced data-driven insights and strategic recommendations.

Serve as a trusted strategic advisor, helping customers leverage Contentsquare’s solutions to optimize digital experiences, improve key business KPIs, and maximize ROI.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Professional Services Strategic Consultant

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