Site Application Engineer

Site Application Engineer

Purpose

The purpose of the Site Application Engineer is to provide metallurgical and mineral processing expertise to the customer during and after the deployment of GlyCat™ Technology during the commercialization process. This includes providing technical expertise in the extraction and processing of minerals to the business development efforts for prospective uptake of the GLT technologies, assuming the role of principle contact between the customer-facing team and the operations team. This position will be based in Johannesburg, South Africa.

Role Accountabilities

The Application Engineer reports directly to the Regional Technology Manager and is accountable for both identifying opportunities and leading the implementation of the technology. This will be done by providing any necessary technical support to deploy the technology.

Critical Relationships

Strong and productive relationships with:

·       The Regional Technology Manager

·       The Regional Strategic Account Manager and Team

·       The GLT Operations team

·       Mining executives and mining customers

·       Other Application Engineers

Key Responsibilities

·       Leadership and team support

Performance will be based on the individual’s demonstration of leadership with the customer and other team members. Performance will be assessed on the quality of customer relationships and internally with other team members.

·       Business Target Achievement

Responsible for technically supporting the achievement of regional business objectives.

·       Technology Opportunities Identification

Supports sales by evaluating the quantum of opportunity and the sales fit.

Responsible for extracting relevant technical information from customers that enables Operations to develop appropriate solutions.

·       Technology Project Implementation Input

Provides expert-level technical guidance and support to customers and internal teams to drive business outcomes.

·       Engagement Cycle Stewardship

Works closely with cross-functional teams to provide technical input to manage customers’ expectations, ensuring continuous engagement through the license and beyond.

·       Stakeholder Relationship Management  

Identifies, builds and nurtures relationships with existing and potential customers.

Builds and maintains collaborative relationships with internal teams and relevant stakeholders.

·       Financial Administration

Monitors expenses, ensuring expenditure is within approved budgets and Delegation of Authority (DOA).

·       Reporting and Approvals

o   Creates draft proposals for internal stakeholder approval.

o   Presents technical presentations to the Customer when required.

o   Provides approval for all technical documentation for allocated Customers.

Qualifications, Skills and Experience Requirement

·       Qualifications and Skills:

Bachelor and Masters level qualification in Chemical Engineering, Mining Engineering or Metallurgical Engineering.

Metallurgical laboratory experience, design of test programs and data analytical skills.

Deep understanding of industrial metals recovery processes, metallurgy of metals and plant standard conditions.

Good understanding of the operational aspects and recovery process for precious and base metals.

Professional Proficiency in MS applications.

·       Experience:

At least 8 years of relevant post-graduate full time work experience, with a minimum of 5 years in an operational role on a precious metal/base metals mine site and preferably 3+ years in a commercial-technical support role. Must have experience of providing technical support in the sale of high-value leaching, or similar, technologies.

·       Other Requirements:

Must have the appropriate working rights in South Africa with the ability to travel internationally and regionally for business, including extended periods of on-site work (e.g. 3 weeks conducting testing at a remote mining operation). This is expected to be up to 50% of workable days per year.

Ability to work autonomously and must have excellent problem-solving skills and attention to detail.

Good English oral and written communication skills.

Ability to prepare technical reports and summary presentations.

Who are we?

·       Experts and innovators in cyanide-based chemistry

·       Reimagining what’s possible with familiar chemistry

·       The largest and most robust network of experts for cyanide support

·       World leader in manufacturing excellence

·       Committed to safety and efficiently producing qualified products

·       A global supplier with a family business approach

·       Providing dedicated, personal service to our customers around the world

·       Focused on the future of our plant

·       Developing products and practices that leave our planet better than it was yesterday

·       Empowering our people

·       Supporting our people to help them realize their full potential and lead our company forward

·       Working across geographies with a conscious ambition to be the best at what we do

Draslovka is a global supplier with a family business approach focused on the future of our planet.

We are an international team driven by a shared goal and guided by our core values:

·       We put safety first

·       We always do the right thing

·       We build strong relationships

·       We act like business owners

·       We constantly reimagine what’s possible

We specialize in the manufacture, distribution, and application of CN-based chemistries. With more than 100 years of experience in CN chemistry and production for chemical synthesis, mining, industrial, and agricultural applications, we have operations in the Czech Republic, the United States, South Africa, Australia, New Zealand, and India and serve customers around the world. Be part of our team!

Draslovka is an equal-opportunity employer