Offer summary

Qualifications:

Minimum 3-5 years of project management experience., Native Japanese language skills, both written and verbal., Fluent in English for effective communication., Technical background with understanding of software development and web technologies..

Key responsibilities:

Manage project activities to meet requirements using appropriate tools and techniques.

Ensure on-time delivery of solutions from engagement to launch, maintaining customer satisfaction.

Serve as the main point of contact for customers, facilitating communication and progress tracking.

Coordinate cross-team efforts across development, product, infrastructure, and integration teams.

Job description

Description

We are looking for an experienced project manager who will partner with Global-e and will be responsible for integration processes with our clients.

The project manager is responsible for the implementation of clients’ projects after contract closure. The project manager Serves as the project liaison between the company and the client and is responsible for all aspects of the project (such as delivery (via the delivery group), relationship, timetables, releases and services).

The project manager represents the client within Global-e and Global-e in front of the client. The project manager works Independently, under general and professional guidelines, on routine tasks, problem resolution and any escalations, when required.

Responsibilities

Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements
Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers
Customer facing – focal point. Responsible for customer satisfaction
Facilitate, synchronize and track progress of the various cross-company teams: Development, Product, infrastructure, integrations, etc.
Communicate the progress to customers and internal bodies

Requirements

At least 3-5 years’ experience as project manager
Native Japanese – Written and verbal communication skills
English- Fluent
Managing external customers- a must!
Leadership - Motivating the team, serving them, coaching them and inspiring others.
Ability to understand tech concepts. technical background with understanding and/or hands-on experience in software development and web technologies – plus
Excellent interpersonal skills
Solid organizational skills including attention to detail and multi-tasking skills
Excellent additional language - advanced
Multi-task and work well under deadlines in a changing environment.
Independently manage and prioritize task assignments.
Ability to be flexible and work extended hours as required.
Experience in close working interactions with distant teams.

Required profile