Monitoring and Observability Engineer

This is a remote position.

Job Description:

Responsibilities:

• Set Up and Manage New Relic Dashboards: Design, implement, and maintain New Relic dashboards to provide real-time insights into system performance and health.
  
• Monitoring and Alerting: Develop and configure monitoring and alerting solutions using New Relic to ensure timely detection and resolution of issues.
  
• Synthetic Monitoring: Implement synthetic monitoring to simulate user interactions and proactively identify potential problems.
  
• Training and Mentorship: Train and mentor existing team members to enhance their skills in observability and monitoring, enabling them to scale up the monitoring efforts.
  
• Performance Optimization: Analyze performance data and provide recommendations for optimizing system performance and reliability.
  
• Collaboration: Work closely with development, operations, and support teams to ensure seamless integration of monitoring solutions.
  
• Documentation: Create and maintain comprehensive documentation for monitoring setups, processes, and best practices.
  

Requirements

Qualifications:

• Experience: Proven experience with New Relic and observability tools, including setting up dashboards, monitoring, alerting, and synthetic monitoring.
  
• Technical Skills: Strong understanding of monitoring and observability concepts, performance optimization, and incident management.
  
• Communication: Excellent communication and interpersonal skills, with the ability to train and mentor team members effectively.
  
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
  
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously.
  

Preferred Qualifications:

• Certifications: Relevant certifications in New Relic or other observability tools.
  
• Industry Knowledge: Experience in data, insights, or consulting environments.