Client Operations Co-ordinator

About Our Client:

Our client is a leading B2B service provider that connects organizations with world-class experts, helping them inspire and educate their teams. Through engaging, story-driven sessions, they foster learning, development, and business growth. They are a fast-paced, dynamic company that thrives on efficiency, collaboration, and delivering exceptional experiences.

Job Description:

We are looking for a detail-oriented Producer/Talent Coordinator to oversee the post-sale execution of expert and speaker bookings. This role is crucial in ensuring seamless event coordination and client satisfaction. You will act as the primary liaison between clients, speakers, and internal teams, managing all logistics to guarantee smooth and successful engagements.

Key Responsibilities:

• Take ownership of client accounts post-sale, acting as the main point of contact.
  
• Oversee all engagement logistics, including contract negotiation and execution.
  
• Coordinate with clients and speakers to finalize event dates, details, and requirements.
  
• Manage purchase orders, invoices, and payment tracking.
  
• Arrange travel and accommodations for speakers, when required.
  
• Ensure all stakeholders have necessary materials and information for a successful event.
  
• Maintain accurate records in the booking management system.
  
• Work closely with sales and internal teams to troubleshoot and resolve any issues.
  
• Manage session recordings and track licensing agreements.
  
• Collect post-event feedback from both clients and speakers to assess success and improve future engagements.
  

Requirements

• 2+ years of experience in project management, event coordination, or a similar role.
  
• Strong organizational skills and exceptional attention to detail.
  
• Excellent communication and relationship management abilities.
  
• Experience working with CRM platforms (e.g., HubSpot, Pipedrive).
  
• Familiarity with contract management and financial processes.
  
• Ability to multitask and thrive in a fast-paced environment.
  

Benefits

• Fully remote role with flexible work environment.
  
• Opportunity to work with global experts and thought leaders.
  
• Career growth opportunities in a fast-paced, expanding business.
  

• Please apply to this job so that our Talent Acquisition team has all your details
  
• The next step is a video interview with 3 short questions to get to know you better, here is the link to follow: https://myint.video/a8qB4EZdyB
  
• Once you have completed the stages above, Rehana in our Talent team will reach out over a call/ whatsapp to share more details about the role before we send your application to the hiring manager to review - and then we'll move to the formal interview stage! :)