LEAD, PLM Product Analyst

Medical Devices & Diagnostics Global Services, LLC, a division of the Johnson & Johnson Family of Companies, is recruiting for a Lead Product Analyst, MedTech R&D Product Lifecycle Management. This role is open for candidates based anywhere in the US. 

Position Summary 

The Product Analyst (PA) IT Lead for MedTech R&D Product Lifecycle Management at Johnson & Johnson is responsible for leading the delivery of sustaining system updates for the enterprise-wide PLM platform, PTC Windchill.  This role requires a deep functional understanding of the PLM system solution and how it relates to business processes. This role requires a candidate who can drive delivery of the right things as efficiently as possible while balancing multiple competing priorities. 

Major Duties & Responsibilities 

• Understand user challenges and system opportunities; translate them into detailed user stories, requirements, and bugs. Supporting documentation such as process flows, mockups, and system-specific functional design guidance. 

• Evaluate requests for technical feasibility and procedural compliance before accepting work into the backlog. Facilitate cross-functional discussion to gain consensus on how to proceed for unique incidents. 

• Lead a squad as the Product Analyst (PA) by setting priorities, defining scope, and communicating the future roadmap/vision to developers, testers, and stakeholders that are globally distributed. 

• Ensure consistent system releases are completed every 5-8 weeks. Manage unexpected, urgent system releases to resolve critical issues.  

• Drive production system issues result in actionable next steps that resolve and/or mitigate the problem to business operations. Partner with technical and business partners to comprehensively analyze the root-cause and impact and generate a holistic solution. 

• In partnership with Product and Platform Product Manager(s) to maintain deep understanding of processes and priorities to align squad delivery with value and needs. 

• Identify, manage, and address dependencies with other squads, working closely with squad TPO, peer PAs, and the Product Manager. 

• Act as a primary spokesperson to the business users and program leadership about the state of the production system including production issues and managing escalations. 

• Identify and implement continual improvement opportunities to streamline execution and maximize value delivery to the business, this spans processes or tools. 

• Cultivate collaborative, healthy, inclusive, and credo-based culture of highly engaged, high performing teams by modeling credo values and valuing diverse perspectives. 

Qualifications: 

• A Bachelor’s degree or equivalent experience, preferably in Information Technology, Computer Science, Business, Engineering or related field highly preferred" 

• At least 7 years of PLM domain experience 

• At least 5 years of experience delivering technical solutions for business problems by driving decisions and alignment between business and technical partners 

• At least 5 years of experience with PLM in the Medical Devices industry 

• At least 5 years of experience with PTC Windchill PDMLink, ProjectLink 

• Led a team that was globally distributed and remote 

• Strong understanding and experience in software development lifecycle process (SDLC), and agile (i.e. Scrum, SAFe, Kanban) methodologies.  

• Ability to communicate technical concepts to non-technical partners and to lead and empower teams to deliver 

• Think strategically and tactically to resolve problems, prioritize, and balance multiple tasks. Maintain organization and discipline across squad during delivery. 

• Operate in a fast-paced environment with agility and adaptability. History of composure and sound judgment under pressure. Strong problem-solver mentality. 

• Effective interpersonal, verbal, and written communication skills with cross-functional and global teammates, partners, and stakeholders. 

• Autonomous working style where results can be delivered independently with minimal supervision. 

Preferred Knowledge, Skills and Abilities: 

• Certification in SAFe 

• Experience with PLM data migration, production data correction and manipulations 

• JIRA, Confluence system experience 

• Continuous Integration/Continuous Deployment (CI/CD) release practice 

• PTC Windchill MPMLink 

• PTC ThingWorx 

Pay Transparency: 

• The anticipated salary range for this position is $124,950 - $169,050 

• For Bay Area only the range is $143,650 - $194,350 

• The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. 

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. 

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). 

• This position is eligible to participate in the Company’s long-term incentive program. 

• Employees are eligible for the following time off benefits: 

• Vacation – up to 120 hours per calendar year 

• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year 

• Holiday pay, including Floating Holidays – up to 13 days per calendar year 

• Work, Personal and Family Time - up to 40 hours per calendar year 

• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits 

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