Software Engineer (L6) - Cloud Infra Abstractions

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

About Us

Netflix has been on the leading edge of the cloud since beginning the migration to AWS 15 years ago and runs one of the largest Cloud footprints around. The Cloud Engineering organization exists to manage that massive scale, constantly innovating to increase fleet-wide agility, efficiency, and reliability of the Netflix cloud infrastructure, while solving scale problems that we are the first to ever hit. We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers around the world. Join us as we push the boundaries of performance and resilience, empowering developers to create groundbreaking applications on a reliable platform.

About You

We are looking for a highly experienced, collaborative technical lead to drive our charter, guide engineering work for the team, and break new ground with hands-on innovation on the hardest technical challenges. You will lead the delivery of products and services that make it incredibly simple for thousands of engineers to do things like deliver millions of hours of encoded video globally. Ultimately, the products you build will reduce cognitive load and improve configuration safety through standardized guardrail-based defaults for all engineers across Netflix. You have a passion for user experience and enjoy bringing together engineers from different teams to build a unified cloud infrastructure offering for your customers. 

***We have TWO (2) Positions open in the following teams***

1. Compute Abstractions

Netflix’s Compute organization owns our internet-scale cloud footprint. We constantly innovate to increase fleet-wide agility, efficiency, and reliability of this infrastructure. We build, operate, and maintain Compute services so that Netflix developers can rely on foundational building blocks that enable a “set it and forget it” approach to achieving scalability and cost efficiency. Join us as we push the boundaries of performance and resilience, empowering developers to create groundbreaking applications on a reliable platform.

In Compute Abstractions, we believe getting up and running in the cloud quickly should be the easiest step to getting your service running in the cloud. To help our internal customers do this, we offer APIs and managed configurations on our compute platform, Titus, that abstract away compute resource complexity and scaling responsiveness. We see the future as one where our customers can rely on industry-leading, scalable, right-sized, and optimized compute without the need to know anything about where or on what their workloads run. 

2. Network Services & Insights

There are several core cloud networking teams that provide edge proxies, service-to-service communication within the mid-tier (mesh, discovery), and lower-level cloud network functionality to Netflix. Network Services & Insights (NSI) is the team positioned to build cross-functional, high-level Networking abstractions for all of the cloud networking, tying together offerings across all other teams into a higher-level, intent-based abstraction. In addition, NSI builds and maintains a number of high-scale distributed systems ingesting network metadata from each compute workload at Netflix and offers insights services that allow users to look up IP <>application instance mappings or service connectivity maps. Those systems significantly improve time to mitigate & resolve network-related issues experienced by developers.

This unified experience allows us to manage more for the Netflix developer over time, meaning our internal customers can “set it and forget it” while we take care of the network infrastructure evolution. This creates an opportunity to significantly increase engineering efficiency and velocity across all Netflix engineering and put us in a better position to rapidly adjust to new Product Area needs (Gaming, frequent M&A, Live, etc.).

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What You Will Do:

• Work closely with Product Owners and Customers to design experiences that anticipate customers' needs before they do and make internet-scale engineering easy.

• Lead the design of products & services that abstract away underlying system complexities and are used by all of engineering, informing trade-offs between complexity and ease-of-use against Netflix-wide business priorities. 

• Mentor all levels of Engineers in owning the implementation and rollout of complex features that have an impact across Netflix.

• Act as a liaison between Cloud Infrastructure and other organizations to ensure cohesive changes to deliver cost efficiency and low latency.

• Set the example for operational excellence, continuously improving incident response, on-call, and other operational practices.

• Maintain currency on, if not create, industry trends for new architectures, features, and off-the-shelf services; guide the team’s decision-making regarding incorporating industry trends.

Desired Skills & Experience:

• A proven track record of architecting and implementing customer-focused products (large-scale distributed systems) that define and modify infrastructure at a 100M+ user scale.

• Excellent communication, negotiation, and relationship-building skills.

• Demonstrated ability to drive infrastructure changes at scale

• Passion for technology, pragmatic thinking, ability to jump into an ambiguous area and break down complex problems.

• Demonstrated technical leadership to empower the team around you and gets the most from diverse stakeholders, including product managers, peer engineers across Netflix, and more.

• Hands-on experience with Kubernetes + Containers and/or Networking concepts + protocols

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

You will be successful if you:

• Shine when you have to balance complex customer, engineering, and other stakeholder needs, and are obsessed with optimizing for the customer whenever possible.

• Have the ability to define and self-manage cross-functional projects fueled by ambiguous questions. 

• Are a self-starter, curious, and not afraid to ask when in doubt.

• Are a quick learner and excited about learning new technologies.

• Advocate thoughtful collaboration, take pride in your work, and enjoy taking full ownership of projects from conception to production.

• Have read about Netflix’s culture and think you would thrive here.

Here are a few recent talks and posts from members of the team to highlight the work we do:

• How Netflix Accurately Attributes eBPF Flow Logs

• Keeping Netflix Reliable Using Prioritized Load Shedding

• How Netflix uses eBPF Flow logs

• NATless IPv6/IPv4 Address Translation

• Consistent caching mechanisms in Titus Gateway

• Netflix Drive 

• Zero Configuration Service Mesh with On-Demand Cluster Discovery

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Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $360,000 - $920,000.

[US ONLY] Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.