Senior Trial Coordinator

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 100 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries. 

🍊About the role 

We’re looking for a Senior Trial Coordinator to lead and support our UK Trial Coordinator team, ensure high-quality trial delivery, and help us achieve our mission of making research radically faster and more accessible. You’ll play a key role in Clinical Operations, driving day-to-day execution, improving processes, and helping our team scale effectively.

This role matters because our biggest challenge is maintaining quality and consistency as we grow. The right person will bring operational experience, a coaching mindset, and a focus on continuous improvement to help us solve that.

You’ll work closely with our Lead Trial Coordinator and Trial Leads,  and most importantly, you’ll mentor and empower our Trial Coordinators to deliver great work across every trial.

🍊About you 

We'd like to hear from you if:

• 3+ years of experience in clinical research or trial coordination

• Strong understanding of ICH/GCP and regulatory frameworks

• Experience managing or mentoring team members is a big plus

• High attention to detail and strong organisational skills

• A bias toward action — you're proactive, resourceful, and solutions-focused
  Comfortable working in a fast-paced, ever-evolving environment

• You have high agency and a bias for action

• You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed 

• You want to learn what life is like at a high-growth, mission-driven VC funded startup

• Bonus if you have:

  • Experience with eTMF systems and regulatory documentation

  • Experience working in a startup or tech-enabled clinical setting

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

As a Senior Trial Coordinator (STC) at Lindus Health, you'll play a critical management role in the execution of our clinical trials. You'll support and guide Trial Coordinators, ensure operational excellence, and contribute directly to improving the systems and processes we rely on to run radically faster trials.

You’ll be responsible for:

• Team leadership & oversight

  • Line manage and coach Trial Coordinators, providing feedback, guidance, and development opportunities

  • Act as the first point of escalation for TC issues, including  systems and documentation challenges

  • Mentor and onboard new TCs, supporting their development into high-performing team members

  • Work closely with the Resource Manager to ensure the team are efficiently allocated to trials 

• Operational execution

  • Lead the setup of complex systems and workflows, including participant onboarding software and eTMF

  • Supporting trial coordination activity on complex trials

  • Ensure SOP and regulatory compliance across trial activities with regards to TC role and responsibilities 

  • Support the Lead Trial Coordinator, Trial Leads and Senior Trial Managers by keeping all stakeholders updated and aligned

  • Maintain professional, participant-first communication in all external interactions
    

• Process & product improvement

  • Identify and drive improvements to TC processes, documentation, and tooling

  • Help create a feedback loop between ClinOps and Product to build better tech-enabled trial delivery

🍊What we offer (UK)

• Make an impact across all areas of our business and fix one of the world’s most broken industries

• Competitive salary, plus meaningful stock options

• Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.

• Unlimited holidays; everyone is encouraged to take off at least 28 days each year

• £60 monthly wellness allowance with complete flexibility on how to spend this including opting in to a company private health insurance scheme through AXA, a wellhub membership and more!

• Access to gym and retail discounts through our benefits platform Happl.

• Enhanced Parental Leave - 16 weeks full pay for primary care giver & 6 weeks full pay for secondary care giver

• Cycle to work and other salary sacrifice schemes

• Regular whole company and team events, both in person and virtually!

• £1,000 Learning and Development allowance each year to put towards courses, certifications and development

• A well stocked pantry and drinks fridge, Monday breakfast spread and catered team lunch on a Thursday for the UK office every week!

• Regular charity events and fundraising opportunities through our charity partnership with the Forward Trust.

• UK visa sponsorship if you’re not already eligible to work in the UK

🍊Our hiring process 

• Initial conversation with Sarah, Talent Partner (20 minutes)

• Functional interview with a member of the ClinOps team (45 minutes) 

• Values interview with a Co-Founder and one other team member (30 minutes)  

We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.