Offer summary

Qualifications:

Minimum of 7 years of experience in a business analyst role, particularly in claims systems implementations., Bachelor's degree in business or a technical field preferred, or equivalent experience with relevant certifications., Deep knowledge of the insurance industry, especially in Claims, Underwriting, and Financial operations., Excellent verbal and written communication skills, with strong project and time management abilities..

Key responsibilities:

Assist project managers in monitoring and coordinating the implementation of systems across the organization.

Lead requirements analysis and ensure documentation is complete and clear.

Utilize various techniques to gather business and system requirements from stakeholders.

Develop training materials and conduct training for staff on new system implementations.

Job description

Commercial Insurance Business Analyst Consultant
Our consultancy is looking for highly motivated and talented Business Analysts with an insurance industry background. We are looking for peak performers who have a passion for business, a joy in solving problems and a work ethic that doesn't rest until the job is done.

We are looking for a seasoned Business Analyst for a consulting position with our client in Garden City, NY. The position remote and is open to consultant candidates with the ability to support eastern standard time hours. Must combine a thorough understanding of commercial lines insurance operations (underwriting and claims), with an emphasis on P & C Insurance claims processing having the ability to generate business and technical documentation to facilitate the implementation and support of various systems. To be successful in this role, you should have excellent communication skills (verbal and written), have great attention to detail, and be comfortable working with both business and technical subject matter experts on a variety of projects.

Responsibilities

Assists project / program manager in monitoring and coordinating implementation of small, medium or large-scale systems throughout the organization, utilizing project management principles and tools.

Leads and performs requirements analysis, validation and verification, ensuring that requirement documents are complete, consistent, concise, comprehensible and unambiguous.

Utilizes a variety of techniques and tools to elicit business / system requirements – including interviews, surveys, requirements workshops, business analysis, task and workflow analysis.

Combines business and technical knowledge to effectively communicate (verbal and written) with business and technical stakeholders to define and document business and/or system requirements in accordance with defined standards and methodologies.

Suggests improvements / solutions that enhance existing business processes.
Facilitates business planning and prioritization of requirements based on business value.
Develops test plans/matrices/criteria to facilitate quality assurance / acceptance testing of system deliverables.
Performs quality assurance / acceptance testing of system deliverables as required.
Develops training materials as well as conducts training to staff on new system implementations, enhancements or modifications.
Augments and supports Help Desk operations regarding problem identification, triage and resolution of issues pertaining to business systems.
Develops Requests for Information/Proposal documentation regarding software searches and analyzes vendor responses of same.
Capable of performing data analysis using a variety of tools as necessary.
Possesses the ability to lead internal/external teams as necessary.

Skills

Minimum of 7 years work experience in a business analyst role, leading and/or supporting claims systems implementations.

Bachelors Degree in business and/or technical field preferred; equivalent experience considered along with applicable professional certifications (CPCU, PMI-PBA, IIBA…).

Deep knowledge of insurance industry with a strong understanding of Claims, Underwriting and Financial and operations desired in one or all of the following – Commercial P&C, Professional Liability, and Workers Compensation lines.

Ability to express ideas clearly, effectively and professionally in both verbal and written

communication.

Excellent project, organizational and time management skills with the ability to handle multiple tasks while meeting deadlines.
Prior experience in insurance operations, especially with claims is required.
Understanding of insurance needs associated with municipalities as well as educational organizations a plus.

COMPENSATION
This position will include a base salary plus bonus and full benefits, including health, dental, vision, life, disability, vacation, and 401(k) with company match.

LOCATION
This position is 100% remote.

Required profile