Social Media & Operations Specialist (ZR_23225_JOB)

Role Name: Social Media & Operations Specialist

Schedule:

• 40 hours/week, Monday-Friday, 9am to 6pm Philadelphia, PA time with 1 hour of unpaid break
  

Client Timezone: Eastern Time (ET)

Client Overview

Join a prestigious educational institution’s alumni association that connects over 30,000 accomplished graduates worldwide. As one of the oldest and most distinguished alumni organizations in the United States, we maintain relationships with leaders across various industries, from Fortune 500 executives to groundbreaking researchers. Our dynamic team is dedicated to fostering meaningful connections and preserving a legacy of excellence that spans over two centuries.

Job Description

In this exciting role, you’ll be at the intersection of digital communications and relationship management, crafting compelling content that engages a network of accomplished alumni worldwide. Working directly with the Executive Director, you’ll shape the organization’s digital presence while supporting crucial fundraising and engagement initiatives. This position offers unique exposure to high-impact projects and the opportunity to grow with an organization that’s scaling its operations. You’ll have the chance to tell the stories of remarkable achievements while helping build stronger connections within our prestigious alumni community.

Responsibilities

• Create engaging social media content that resonates with accomplished professionals across various industries
  
• Develop and execute strategic content plans for alumni communications across multiple platforms
  
• Craft compelling narratives for email campaigns, newsletters, and special publications
  
• Design eye-catching graphics and visual content that maintains brand consistency
  
• Support high-profile events through creative content and sponsor communications
  
• Manage donor and alumni relationships through various communication channels
  
• Process and respond to alumni inquiries with professional courtesy
  
• Assist with fundraising initiatives through targeted communication strategies
  
• Maintain and organize crucial donor and alumni data in CRM systems
  

Requirements

• Exceptional written communication skills with keen attention to detail
  
• Demonstrated experience in social media management and content creation
  
• Proficiency in graphic design and visual content creation
  
• Experience with CRM systems and data management
  
• Strong organizational skills and ability to manage multiple priorities
  
• Professional communication style suitable for executive-level correspondence
  
• Experience in donor relations or customer relationship management preferred
  
• Proficiency with Windows OS and Google Workspace
  
• Ability to work independently while maintaining consistent brand voice
  
• Commitment to confidentiality and professional discretion
  
• Desire to grow with an expanding organization