Offer summary

Qualifications:

Degree in IT technology, Engineering, or a related field., 3-4 years of experience in a pre-sales environment., Proficient in MS Office (Word, PPT, Excel)., Strong interpersonal and problem-solving skills..

Key responsibilities:

Assist in developing solutions and delivering proof of concept demonstrations.

Support Business Managers in generating new sales leads.

Coordinate with customers and internal teams for onboarding and platform changes.

Provide after-sales technical support and handle customer complaints.

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an Impact by

Assist in developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
Support Business Managers for new leads on sales preaching.
Working closely with Business Managers to ensure the successful closure of the sales process.
Co-ordinate customers with platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.
Provide after sales technical support including change requests. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.
Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.

Skills For Success

Degree in IT technology, Engineering, or a related field.
Min 3-4 years of experience in a pre-sales environment
Comfortable with numbers
Proficient in MS Office (Word, PPT, Excel)
Strong interpersonal and stakeholder engagement skills
Strong in problem solving, multi-tasking & prioritisation skills.

Rewards that Go Beyond

Flexible work arrangements
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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