Manager, Quality Partnerships

Description

The American Diabetes Association (ADA) is seeking a Manager, Quality Partnerships to join our Quality team. Reporting to the Senior Director, Quality Partnerships, the Manager, Quality Partnerships works collaboratively with multiple stakeholders to help coordinate the execution of several of the Association’s primary care strategies, develop content and monitor results for multi-channel outreach to primary care professionals and organizations. This person relates well with internal Association staff, volunteers and other professionals.

Responsibilities

• Implement communication strategies to better engage primary care constituents
• Support designated Special Interest Groups and other stakeholder groups to achieve engagement
• Develop and support initiatives in the department of Primary Care and Quality
• Manage data, monitor metrics, and support presentations and reports to stakeholders
• Assist in constituent list acquisition, preparation, and group updates
• Coordinate outreach requests to various audiences
• Collect and adjust content as needed from stakeholders
• Communicate strong calls to action, ideas, and messaging appropriate to various points of contact
• Coordinate Primary Care Council initiatives and Primary Care Alliance Network activities
• Manage administrative tasks for department
  
  

SPECIFIC TASKS AND DUTIES

Coordination, communications, and support

• Manage planning and communication with stakeholders in primary care
• Collaborate with other ADA departments on programs and grants involving primary care
• Work with the Senior Director, Quality Partnerships to support departmental initiatives
• Provide a point of contact for primary care constituents and professional organizations
• Meet with internal stakeholders on regular basis
  
  

Primary Care Council

• Plan and support the Primary Care Council activities and communications
• Support and coordinate the annual meeting
• Coordinate slides and plan agendas with other stakeholders
• Work with logistics team to coordinate support for the location and arrangements
  
  

Interest Groups

• Manage designated Interest Group (IG) email inboxes
• Develop quarterly e-newsletters content
• Assist with networking events at Sci Sessions
• Coordinate Interest Group poster awards
• Organize IG leadership application process
  
  

Quality improvement Activity Support

• Assist with support of engaged QI practices
• Work with contractors in the coordination of QI meetings and activities
• Participate in slide creation and reporting of QI activities
• Support communication for organizations and contractors engaged in QI activities
  
  

Qualifications

• Bachelor’s degree in health-related field or communications
• Minimum of 2 years of experience in health care
• Strong time management skills
• Experience managing multiple, concurrent projects in a matrix organization
• Demonstrated ability to problem-solve and work in a team-based environment
• Enjoys working in a fast-paced, dynamic environment with shifting priorities
• Strong oral and written communication and presentation and interpersonal skills to help build and manage team productivity/cohesion
  
  

WHY WORK HERE

The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture:

• Industry competitive base pay ranging from $50,000 - $55,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards
• Generous Paid Time Off, including holidays, vacation days, personal days and sick days
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings
• Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program
• A company focus on offering mental health programs and work/life balance with most of our employees working remote
• Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions
  
  

Req Number QUA-25-00003

About the Organization The American Diabetes Association (ADA) is a leader in the fight to end diabetes. Our mission is to prevent and cure diabetes and improve the lives of all people affected by diabetes. We provide lifesaving education and resources backed by trusted experts to help people learn how to make life with diabetes easier until the day diabetes is gone for good. Through research, the ADA searches relentlessly for a cure and supports the professionals who provide direct care. Our team is on the ground fighting for those with diabetes who suffer discrimination, health inequity, high health care costs and so much more. Employees of the ADA embrace this mission and vision and keep people living with diabetes at the center of everything we do.

EOE Statement It is the policy of the American Diabetes Association to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.