Offer summary

Qualifications:

High School Diploma or Bachelor's in Business Administration, Architecture, Civil Engineering, or similar preferred., At least 1 to 2 years of experience as a Property Manager or Community Manager., Advanced English with strong communication skills in writing and speaking., Strong organizational skills and excellent customer service abilities..

Key responsibilities:

Manage day-to-day operations of all communities.

Handle homeowner inquiries and concerns via various communication channels.

Coordinate maintenance with vendors and process work orders and invoices.

Prepare reports and attend Board meetings as required.

Job description

#boost2025

Gordian Staffing, A New Way of HR

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our client is a fully accredited homeowner and condominium association management company committed to excellence in the management of communities.

Activities

Day-to-day management of all communities.
Handle questions and concerns submitted by homeowners by email, phone, text, or through our website/app.
Coordinate routine maintenance with vendors and contractors.
Contact vendors to obtain quotes/proposals.
Process work orders in the system.
Coding and approving invoices.
Process and handle complaints from homeowners.
Prepare and send communication, violation letters, and notices to residents by email, mail, and text.
Handle projects and tasks from the Board of Directors.
Attend Board, Annual & Budget meetings
Prepare reports.

Schedule

Monday to Friday (with the flexibility to attend board meetings after regular business hours)
Standard time: 8:00 to 17:00 Mexico City time
Daylight Saving 7:00 to 16:00 Mexico City time

This position is remote, but you'll be required to visit our Mexico City or GDL offices on the first day.

We Offer

Remote Work.
Work Stability.
Computer equipment (Laptop, Monitor, and Headset).
Christmas bonus of 30 days (Aguinaldo).
12 vacation days after the first year.
IMSS.
Major medical insurance since day 1.

After The 3-month Probation Contract, We Add The Following

Minor medical insurance
Food vouchers (10% of the gross salary monthly).
Restaurant tickets (~$2,030 MXN. monthly)
Saving fund (8% of the gross salary).

Requirements

Advanced English (Strong communication skills in writing and speaking).
High School Diploma or Bachelor's in Business Administration, Architecture, Civil Engineering, or similar is preferred
At least 1 to 2 years of experience as a Property Manager, Community Manager or similar position.
Excellent customer service
Able to multitask, work independently and work as a team
Strong organizational skills
CMCA Certification is a plus
Have full availability to attend board meetings and/or emergency calls after regular business hours.

Required profile