Offer summary

Qualifications:

Bachelor's degree in computer science or related field, or equivalent work experience., 2-5 years of experience as a Full Stack Engineer, preferably in enterprise-scale environments., Strong proficiency with React, Node.js, and TypeScript, along with hands-on experience with AWS Connect., Collaborative mindset and strong communication skills, especially in cross-functional teams..

Key responsibilities:

Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect.

Build clean, maintainable code in React and Node.js/TypeScript within a microservices architecture.

Collaborate with enterprise architects, DevOps, and security teams to ensure high standards of reliability and compliance.

Proactively troubleshoot production issues and support ongoing platform stability.

Job description

Job details

Posted

12 May 2025

Location

New York, NY

Job type

Permanent

Reference

962129

Job Description

Role: Sr. Full Stack Engineer – AWS Connect

Location: Remote

Key Responsibilities

– Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services.

– Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture.

– Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards of reliability, performance, and compliance.

– Proactively troubleshoot production issues, conduct root cause analysis, and support ongoing platform stability.

– Participate in code reviews and uphold enterprise engineering best practices, including security, test coverage, and design patterns.

– Translate complex business requirements into scalable, technical implementations in partnership with product and UX teams.

What You Bring

– Bachelors degree in computer science or related field, or equivalent work experience.

– 2-5 years of experience as a Full Stack Engineer, preferably in enterprise-scale environments.

– Hands-on experience with AWS Connect, including contact flows, integrations, and operational configurations.

– Strong proficiency with React, Node.js, and TypeScript.

– Deep understanding of cloud-native principles and hands-on experience with AWS services such as Lambda, S3, DynamoDB, and API Gateway.

– Experience with front-end standards (HTML/CSS/JavaScript), and state management libraries like Redux.

– Familiarity with secure API design, system monitoring, and operational excellence in production systems.

– Collaborative mindset and strong communication skills, especially in cross-functional, distributed teams.

– Proficient with Git, CI/CD pipelines, and agile development methodologies.

Nice to Have

– Experience With Docker, Kubernetes, And Other Container/orchestration Tools.

– Background in voice systems, IVRs, chatbots, or customer service platforms.

– Understanding of enterprise compliance (e.g., SOC 2, HIPAA) and secure development practices.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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