ATR - Material Account Manager - Referent (H/F) - AIRBUS

Job Description

About us

ATR is the world's number one aircraft manufacturer in regional aviation providing a new generation of turboprops. We are a joint venture between two European aeronautical heavyweights, Airbus and Leonardo.

From the world's largest cities, to our planet's most remote regions, our purpose is to deliver air travel to people, communities and businesses in an innovative, sustainable and modern way.

If you strive for excellence, are driven by ambition, trust and respect as we are, then get your career off to a flighting start with ATR!

Our Leadership Profile

People Centric Entrepreneurial Inspiring Exemplary Innovative Humble

At ATR you will work with passionate colleagues to make a difference in a human size company with attractive advantages!

We are looking for a MATERIAL ACCOUNT MANAGER (H/F) - Referent to come onboard in our Customer Services Directorate in Louis' team : a team of 12 collaborators!

Your Mission

Under the Head of the Material Account Managers, the Material Account Manager is responsible for customer satisfaction, the sale and distribution of the spare parts for sales, exchange, repair and lease (under GMA contract or not).

We are seeking a highly motivated Material Account Manager to join our dynamic team. In this role, you will be responsible for managing customer material needs crucial to each customer's operations, ensuring alignment with ATR's quality and efficiency standards. In addition to standard MAM mission, the MAM Referent will be responsible for animating the 3 poles of the team (Business, commercial and innovation), following closely 2025 roadmap and associated projects.

The Referent

The MATERIAL ACCOUNT MANAGER :

ACTIVITIES

• Manage the sales
• Analyze the sales activities
• Develop customer satisfaction and the turnover through commercial actions:
  
  

About You

Commercial, supply chain or engineering background with 3 to 5 years Professional experience

Minimum of 2 years experience in managing customer relationships and driving customer satisfaction

Technical Knowledge of aviation industry is advantageous

Sense of negotiation and commercial related skills

logistics knowledge

Relevant certifications (e.g., Customer Relationship Management) are a plus

Strong Communication and proficiency in English and Spanish required. French or Portuguese desirable.

Demonstrated strength in interpersonal, written and presentation skills

Advanced level Office pack, SAP knowledge

Soft Skills

• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to analyze data and develop actionable insights
• Proven ability to work collaboratively in a fist paced team environment
• Ability to manage multiple accounts and prioritize tasks effectively
• Specify the specific constraints (regular business trips?): travel up to 15%
• but above all, you are ready to take off with us to keep connecting communities and businesses and provide the best possible products and support to our customers!
  
  

Our Recruitment Process

Louis will contact you

Innovative and digital assessment

To get to know you better: interview with Louis then with a Talent Acquisition Partner

What We Offer

Highly competitive compensation package (profit and success sharing, employee savings plan?)

Work-life balance (remote working, 6th week of paid leave, additional days off for family events?)

Well-being / health (supplementary health & welfare coverage?)

Career paths enabling employees to develop their skills and build a professional project

Wide choice of development programs for soft and hard skills

CSE: ATR (family and employee events) and Airbus CSE (travel, vacation camps ?)

Diversity and inclusion: Over 1200 men & women with more than 35 different nationalities work together in our teams !

ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

A propos d'ATR

ATR est le premier constructeur mondial d'avions régionaux et propose une nouvelle génération de turbopropulseurs. Nous sommes une filiale de deux poids lourds de l'aéronautique européenne, Airbus et Leonardo.

Des plus grandes villes du monde aux régions les plus reculées de notre planète, notre objectif est d'assurer le transport aérien des personnes, des communautés et des entreprises d'une manière innovante, durable et moderne.

Si vous recherchez l'excellence, si vous êtes animé par l'ambition, la confiance et le respect, alors faites décoller votre carrière avec ATR !

Notre Leadership Profile

Centré(e) sur l'humain un esprit entrepreneur inspirant(e) exemplaire innovant(e) humble

Vous travaillerez avec des collègues passionnés pour faire la différence dans une entreprise à taille humaine avec des avantages attractifs !

Nous recherchons un MATERIAL ACCOUNT MANAGER (H/F) - Referent pour rejoindre notre Direction Customer Services au sein de l'équipe de Louis : une équipe de 12 collaborateurs !

Votre mission

Sous la direction du responsable des Material Account Managers, le Material Account Manager est responsable de la satisfaction des clients, de la vente et de la distribution des pièces de rechange pour le Spares, l'échange, la réparation et la location (sous contrat GMA ou non). Nous recherchons un Material Account Manager très motivé pour rejoindre notre équipe dynamique. Dans ce rôle, vous serez responsable de la gestion des besoins en matériel des clients, essentiels aux opérations de chaque client, en veillant à l'alignement avec les normes de qualité et d'efficacité d'ATR. En plus de la mission standard du MAM, le MAM Référent sera responsable de l'animation des 3 pôles de l'équipe (Métier, commercial et innovation), en suivant de près la feuille de route 2025 et les projets associés.

Le MATERIAL ACCOUNT MANAGER

Le Référent :

ACTIVITÉS

Gérer les ventes

Analyser les activités de vente

Développer la satisfaction des clients et le chiffre d'affaires par des actions commerciales :

A propos de vous

Compétences Attendues

Compétences interpersonnelles :

Notre processus de recrutement

Ce que nous vous offrons

Une rémunération très compétitive (prime d'intéressement et de participation, plan d'épargne salariale...)

Un équilibre entre vie personnelle et vie professionnelle (télétravail, congés évènements familiaux...)

Bien-être / santé (couverture complémentaire santé & prévoyance...)

Des parcours de carrières permettant aux salariés de développer leurs compétences et de construire un projet professionnel

Large choix de programmes de développement pour les soft skills et hard skills

CSE : ATR (événements familiaux et salariés) et Airbus CSE (voyages, colonies de vacances...)

Diversité : Environ 1200 hommes et femmes de plus de 35 nationalités différentes travaillent ensemble au sein de nos équipes !

ATR s'engage à assurer la diversité de son personnel et à créer un environnement de travail inclusif. Nous accueillons toutes les candidatures sans distinction d'origine sociale et culturelle, d'âge, de sexe, de handicap, d'orientation sexuelle ou de croyance religieuse.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company

Contract Type:

Experience Level

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.