First Line Helpdesk Engineer

As an MSP, you want to grow your business, deliver the Helpdesk, NOC, SOC and Project services your clients want – all in a way that helps you improve profitability and allow you to avoid the headaches that come with business growth. At Uptime Solutions, we work in partnership with our MSP clients to help them grow their businesses. Delivering white-labelled Helpdesk services means their engineers can concentrate on delivering real value to their clients. Our New Zealand office means we can deliver out of hours support effectively. Our NOC and SOC solutions provide peace of mind for our clients and their's. They know their networks are being monitored and protected. Our IT Projects offering delivers faster revenue growth, and happier clients too. No more telling a client they will have to wait. With our UK-based team, it also means we can deliver on-site support too - something very few of our competitors can!