Benefits Manager

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

You Are:

A subject matter expert in handling all responsibilities related to global health and welfare benefits administration. Provide support to the health care planning team in design, development, implementation, administration, and ongoing management of enterprise-wide health care plans. Exercise discretion and independent judgment, when necessary. Reports directly to the Director of Benefits & Health Services. Works closely with Health Services, Wellness, HR Legal, Finance, HR Business Partners, Business Units, as well as with external partners.

The incumbent has the responsibility to administer and communicate the company's benefits program regarding plan options, policy features, enrollment and other requirements, survey market data to determine the company’s competitive position in employee benefits, assist in planning, developing, and redesigning company benefits programs, and analyzing benefit costs.  Responsible for communication and implementation of wellness and health education initiatives and ensuring company compliance with federal, state, and international laws. 

You Will:

• Assist the Director of Benefits & Health Services in developing programs to support health and wellbeing of employees, including increased utilization and program design. Evaluate the impact of wellness activities on plans and report related savings
• Drive initiatives to enhance employee engagement and well-being 
• Ensure compliance with U.S., international, and regional laws and regulations 
• Oversee global open enrollment processes and benefits communications 
• Manage team of Benefit Admin Specialists (“BAS”), reviewing team workload and complex benefits transactions
• Oversee BAS team financial work, including cash proofs, reconciliations, and invoicing
• Conduct regular status check-ins with benefits broker and vendors to review processes and resolve issues 
• Perform benefits data and benefits plan auditing (e.g.; enrollment, eligibility, premium contributions, etc.) for compliance with Plan documents
• Oversee benefits compliance activities, such as government filings, CAA reporting, etc.
• Complete initial claim denial reviews with vendor and HR Legal partner and prepare Welfare Plan Administrative Committee materials
• Ensure benefits are communicated in a meaningful and relevant manner that engages and educates employees and their families, helping them understand how to efficiently use their benefits and the value they provide 
• Partner with cross-functional teams and internal HR partners to establish compliant and efficient business processes to deliver a world-class employee experience 
• Monitor benefit-related expenses to ensure adherence to budget 
• Compiles data and performs statistical analysis and interpretation to provide solutions and recommendations on health care practices and projects applicable to Benefits
• Identify opportunities for operational improvements and share recommendations with Director

Your Background:

As a Benefits Manager, you have:

• 10+ years of experience working in health benefit administration
• 5+ years of supervisory experience managing a team and workload distribution
• Data analytics experience focused on U.S. and international benefits management 
• Experience providing exceptional customer service and value; embracing challenges and are fueled by delivering results
• Act as a key user of HR systems, leveraging technology to streamline benefits administration and reporting.  Expertise with Workday HRIS, Microsoft software applications including Excel, PowerPoint and Word, as well as Human Resources Information Systems required.
• Must demonstrate superior ability to read, comprehend, and interpret complex medical and prescription drug coverages along with any regulations. 
• Track record of managing accurate employee benefits data in HR systems, ensuring integrity, privacy, and adherence to data protection policies 
• Ability to deal comfortably and easily with people of different levels of education and experience.
• Must have the ability to participate in a team effort to improve the health of the Pitney Bowes workforce and their covered family members.
• Must be able to effectively influence both internal and external team members and suppliers. 
• Must possess solid project management skills to document and communicate project plans, monitor work in progress, and achieve project milestones and objectives
• Well-organized and self-directed with excellent attention to detail and accuracy with an ability to design, implement, and execute effective processes
• Positive attitude and work ethic; unafraid to ask questions and explore new ideas
• Good judgment, problem-solving and decision-making skills

Preferred:

• Bachelor's Degree Business Administration, Human Resources, or related field preferred. Master’s degree in related field preferred
• Experience in 401(k) and pension administration
• Demonstrated ability to develop strong collaborative relationships/partnerships within the company and with external vendor partners
• Must be flexible to provide employee support in various time zones

Compensation:

The wage range for this position is $110,000 - $125,000 / year, with the actual pay dependent on your skills and experience as they relate to the job requirements. This position may be eligible to earn an annual incentive bonus.

Location:

Remote, CT. This location status may change based on business need.

Sponsorship:

Must be legally authorized to work in the US.  Employer will not sponsor position for employment visa status now or in the future (ex. H-1B).

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.